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Discover the three essential metrics that separate high-performing sales teams from the rest. In this video, I'll break down the key metrics that every sales manager should focus on to elevate team performance and drive results.
From understanding close rates to implementing effective call quality and show rate tactics, I'll guide you on how to measure and improve your team’s performance. Plus, stay till the end for a bonus metric that can significantly boost your revenue growth.
Video Chapters
Intro: Are You Tracking the Right Metrics? – 0:01
Key Metric 1: Close Rate – 1:00
Focusing on Bottom Performers – 2:50
Metric 2: Call Quality – 4:00
Developing a Call Grading System – 6:30
Metric 3: Show Rate – 7:15
Setter Confirmation Process – 8:20
Confirming Appointments for High Show Rate – 9:40
Bonus Metric: Total Revenue – 11:10
Conclusion: Building a High-Performance Sales Team – 12:30
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