Elis Humana, owner of Conexion Insurance Agency, shares her journey into the insurance industry and the importance of attracting younger generations. She emphasizes the vitality of insurance and the relatively low barrier to entry. Elis discusses her experience in both personal and commercial insurance and how she learned the industry through reaching out to underwriters and studying guidelines. She also highlights the importance of implementing technology and AI to automate repetitive tasks and improve efficiency. Elis navigates the challenges of being a young agent in an industry dominated by older professionals and expresses excitement for the future of insurance and the disruptive potential of technology.

01:26 Interest in Insurance and Attracting Younger Generations

02:16 The Vitality of Insurance and Barrier to Entry

03:27 Personal and Commercial Insurance

04:10 Learning the Insurance Industry

05:05 Transitioning to Entrepreneurship

06:31 Choosing Tools and Technology for the Agency

08:58 Evaluating Trends and Implementing AI

11:32 Implementing AI in Day-to-Day Operations

13:26 Analyzing the Cost and ROI of Technology

16:16 Navigating the Insurance Industry as a Young Agent

18:30 Excitement for the Future of Insurance