• Episode 6: Elevating Loan Servicing Excellence with Jackie Diaz

  • 2024/11/06
  • 再生時間： 20 分
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Episode 6: Elevating Loan Servicing Excellence with Jackie Diaz

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  • In this episode of Making Waves, host Alan Gaul sits down with Jackie Diaz, Loan Support Manager at Tassie Bank, to explore the evolving landscape of loan servicing. Jackie shares insights on improving loan application processes, the role of customer support across the loan lifecycle, and the critical importance of cybersecurity. They also delve into how advancements in AI and technology are reshaping loan servicing, highlighting collaborative efforts within the bank to enhance both efficiency and the customer experience.
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In this episode of Making Waves, host Alan Gaul sits down with Jackie Diaz, Loan Support Manager at Tassie Bank, to explore the evolving landscape of loan servicing. Jackie shares insights on improving loan application processes, the role of customer support across the loan lifecycle, and the critical importance of cybersecurity. They also delve into how advancements in AI and technology are reshaping loan servicing, highlighting collaborative efforts within the bank to enhance both efficiency and the customer experience.
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