My 5-step Conflict Resolution Framework
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My 5-step Conflict Resolution Framework
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In this episode of "Being Unapologetically Authentic," Jean Tien delves into the art of conflict communication. She explores how to transform conflict from a destructive force into a productive, or "generative," conversation that leads to beneficial outcomes.
Through her 5-step conflict resolution framework, Jean discusses the importance of pausing during heated moments, grounding oneself, and focusing on the message to prevent anger from escalating. By approaching conflict with this mindset, we can foster more constructive and meaningful dialogues, even in challenging situations.
Tune in to learn more about mastering conflict communication, starting with the 1st step of her framework.
You can watch the episode here: https://youtu.be/nPiDFA0QSu0
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