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サマリー
あらすじ・解説
Paul Bedford, aka the Retention Guru tells us about his dream gym, Ikigai, which is all about the aethetics, eclectic style and individuality, rather than kit or brand.
Of course, there's great staff and member engagement, at least an attempt to genuinely interact.
Plus lots of chat about retention, data, New York, and Crawley! Thanks to our supporters on this episode...
- LeisureLabs, a full-service digital agency dedicated to creating great customer experiences for the fitness and wellbeing industry.
- HireBOB.ai, supporting the physical activity sector with conversational AI employees to improve sales and service efficiencies.
- Miha Bodytec, professional EMS (ElectroMyoStimulation) Equipment for continuous commercial operation.