• Episode #6 - Customer Experience Principle #5 - Customer Experience is as strong at the weakest link

  • 2020/12/02
  • 再生時間： 4 分
  • ポッドキャスト

Episode #6 - Customer Experience Principle #5 - Customer Experience is as strong at the weakest link

無料で聴く

ポッドキャストの詳細を見る

  • サマリー

  • You can give a customer a series of brilliant interactions, but if the most important ones are poor, you can ruin the entire experience. Moments of Truth and the Peak-End rule come into play.

    続きを読む 一部表示

あらすじ・解説

You can give a customer a series of brilliant interactions, but if the most important ones are poor, you can ruin the entire experience. Moments of Truth and the Peak-End rule come into play.

続きを読む 一部表示

Episode #6 - Customer Experience Principle #5 - Customer Experience is as strong at the weakest linkに寄せられたリスナーの声

カスタマーレビュー：以下のタブを選択することで、他のサイトのレビューをご覧になれます。

Audible.co.jp

Amazon.co.jp
レビューはまだありません。