In this episode of Futurise, Rob Price is joined by Steve Bustin, Chair of the Board of Trustees for the Hardy Plant Society, for a conversation that begins in the garden — and ends in the boardroom.
“Over the garden fence” is how knowledge used to be shared: informally, experientially, and across generations. Gardening expertise — like much business expertise — is rarely written as technical documentation. It is contextual, tacit, and learned through experience.
As organisations adopt AI and agentic systems, a similar challenge emerges: how do we translate deep domain knowledge into language that AI systems can understand — without losing meaning in the process?
This episode explores:
How expert knowledge is traditionally passed down between generations
Why tacit expertise is difficult to encode into AI systems
The language gap between business specialists and AI technologists
What agentic AI might mean for capturing and applying domain expertise
Why successful AI adoption depends as much on terminology as technology
By deliberately using language that would resonate with gardeners rather than AI engineers, this conversation highlights a wider leadership lesson: AI systems only become valuable when they can engage meaningfully with real-world expertise.
If you’re a founder, investor, or executive navigating AI adoption, this episode offers a fresh perspective on knowledge transfer, AI leadership, and the future of artificial intelligence in practice.
Comments are open — where do you see gaps between business expertise and AI terminology in your organisation?
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This episode is dedicated to Jeune Price (1941-2023), passionate gardener and long time member of the Hardy Plant Society.