How do you grow an organization without losing the culture, relationships, and local ownership that made it successful in the first place?
Pheasants Forever and Quail Forever have undergone extraordinary growth. What was once an organization of roughly 150 employees has grown to more than 600, including more than 400 private-lands biologists working across the country.
That kind of growth requires new systems, new layers of leadership, and more organizational structure. But it also creates a challenge familiar to leaders everywhere: How do you add the infrastructure necessary to grow without creating so much bureaucracy that you lose the connection and agility that made the organization work?
In this episode, Chris talks with longtime friend and Pheasants Forever Director of Communications Jared Wiklund about what PF has learned while navigating that growth.
They explore the organization's efforts to create career paths for employees, strengthen internal communication, maintain connections across a geographically dispersed workforce, and preserve the local chapter model that has defined Pheasants Forever from the beginning.
The conversation also gets practical as Chris and Jared wrestle with a challenge facing volunteer organizations everywhere: burnout. Jared shares what he has seen work for chapters trying to attract new volunteers, including moving beyond meetings and banquets and instead inviting people into meaningful, hands-on work.
Key themes from this episode:
- How to preserve culture as hierarchy and bureaucracy inevitably increase
- Using coffee chats, town halls, and internal communication to maintain connection
- Creating career pathways so good employees can grow without immediately leaving
- Why leaders need to understand where their people want their careers to go
- The danger of treating people simply as resources for accomplishing the mission
- How hands-on projects can create stronger engagement than another committee meeting
- Moving beyond the traditional fundraising banquet to build community and participation
- Why shared work creates connection and belonging
- How small personal relationships can eventually become major conservation partnerships
One of the simplest lessons in the conversation may also be one of the most important: people can't say yes to an opportunity they've never been invited into.
Whether you're trying to develop an employee, recruit a volunteer, build a partnership, or revitalize an organization, leadership begins with relationships—and often with making the ask.
Take your leadership to the next level
If you're ready to grow as a leader while making a greater impact on your organization, your community, and the places you care about, join the Next Level Leadership Community.
Learn more and join us at https://www.parksandrestoration.com.
About Parks & Restoration
Parks and Restoration is a podcast and leadership development platform exploring leadership through the lens of ecology—for the land, via the people who serve it. Each episode is built for current and aspiring leaders in parks, conservation, and natural resources who want practical lessons on culture, growth, impact, and organizational resilience.
Learn more at www.parksandrestoration.com
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