In our latest TZE episode, Jim Shaw sat down with Victoria Carlton, founder of Carlton Creative Co, for a conversation about what it really means to lead with care.

Victoria brings a fresh perspective on building teams that don't just execute, but thrive. She explains why the best leaders prioritize clarity over control, how small communication shifts (such as audio messages) can strengthen remote teams, and why getting out of your team's way is sometimes the most powerful move you can make.

Her approach is to lead with trust, communicate with intention, and create frameworks that empower people to own the outcome.

When teams know you care, they show up differently.

In our latest TZE episode, Jim Shaw sits down with Jake Sullivan, one of Zion’s own, to talk about leadership on the warehouse floor. Uptime is everything, and real leaders fix machines and build trust.

Jake shares how his journey from the Navy to facility maintenance shaped his approach to leading service teams:

✅ Train relentlessly

✅ Take ownership

✅ Treat maintenance as a service

In our latest TZE episode, Jim Shaw sits down with David Quintilo, Founder of Leverage Supply Chain Group, for a conversation about what it really takes to lead in supply chain.

With 36 years of experience shaping logistics for some of the world's largest brands, David brings a hard-won perspective on building trust across massive networks, fostering innovation in an industry built on predictability, and making decisions when there's no clear right answer.

His philosophy? Don't just keep score, change the game. Great leaders balance day-to-day execution with long-term vision, stay proactive instead of reactive, and inspire their teams instead of just managing them.

Because the leaders who win aren't the ones sitting on the sidelines.

In our latest TZE episode, we sat down with learning and development expert @Dr. Katherine McRae about a truth many leaders struggle with: you can't control your way to success.

The best leaders don't just manage tasks. They connect people to the bigger picture, ask the "why" questions in one-on-ones, and trust their teams enough to let go of control. Clarity beats control every time.

Jim Shaw and Aron Kolosik tackle the question nobody's asking: After the 60-hour weeks and constant notifications, how do you actually shut off?

Aron shares how he protects creative capacity and why your brain needs rest just like any other muscle. His approach:

- Block family time like business meetings

- Delay weekend emails to Monday morning

- Take every vacation (your creativity depends on it)

"There's plenty enough rewards for all of us. We just need to be looking at what's important to us."

In our new Leadership Series on the TZE Podcast, @Jim Shaw and @Jordan Frank kick us off by sharing a truth every supply chain leader faces: sometimes there's no clear right answer, but you still have to move forward.

The ability to gather input, make the call, own the outcome, and keep moving sets great leaders apart from good leaders. Because while you're debating the perfect solution, competitors are passing you by.

In our latest TZE episode, our summer interns get real about tackling AI projects they've never seen before and discovering why curiosity beats expertise.

Key takeaway: "I didn't know what I was doing and I really had to think outside the box, do a lot of research, figure stuff out on my own, ask questions."

Sometimes the best solutions come from those brave enough to admit what they don't know.

Twenty years ago, 3PL success meant having space. Today? It's about making informed technology choices in a sea of options.

In our latest TZE episode, Jim Shaw sits down with Chuck Frank to discuss how 3PLs have evolved and what it takes to future-proof operations in today's market.

They discuss everything from changing customer expectations to the paralysis of too many automation choices. Chuck shares candid insights about why some 3PLs struggle to scale despite having all the tools available.