In the latest episode of the Today’s Conveyancer podcast, host David Opie is joined by Omar Fatha Rally, founder and CEO of Tellida Limited, to explore the realities of offshoring in the conveyancing sector.

The discussion explores the differences between outsourcing and offshoring, and the opportunities presented by using organisations based in similar legal jurisdictions.

Throughout the conversation, the two discuss common misconceptions around offshoring, with Omar keen to highlight the legal and educational alignment between Sri Lanka and the UK; and the importance his business places on due diligence - Tellida’s ISO 27001 certification, GDPR compliance, and rigorous internal training programmes are all part of its commitment to data security and quality assurance.

With offices in the UK and Sri Lanka, the firm has been delivering outsourced support services for over 15 years. While traditionally focused on finance and accounting, the company has seen rapid growth in conveyancing support, offering firms a way to ease staffing pressures and improve turnaround times.

Omar shares his journey from accountancy into business process outsourcing, and explains how Tellida’s Sri Lankan teams now support UK conveyancers with everything from onboarding to post-completion. The only exception, he notes, is the legal requirement for exchange to be handled by a UK-qualified professional.

The discussion also covers supervision, liability, and regulatory compliance. Omar explains how Tellida works within SRA and CLC expectations, with UK firms retaining oversight and control. He is also clear about the lines of resopnsibility and liabilities of both the law firm, and Tellida; a question he acknowledges is gets asked 'a lot!'

“It’s not about replacing people" says Omar. "It’s about helping firms grow, improve client service, and keep the industry moving.”

The Today's Conveyancer podcast can be found on your preferred podcast provider and also at www.todaysconveyancer.co.uk. Subscribe and listen in for all the latest conveyancing industry news and views.

Thank you to our podcast sponsors PEXA and VacantC Legal Recruitment.

With the growth and consolidation within legal technology it can be a minefield for firms to navigate how to choose the best technology for their business which both serves them now and supports with their future plans.

Even experienced professionals can find the balance between investment, efficiency and compliance challenging. Its a topic on which Cathy Kirby and David Baskerville, legal technology consultants from Baskerville Drummond LLP are well placed to provide their expert insight as the latest Today's Conveyancer Podcast unpacks the complexities of legal tech, infrastructure, and strategic planning for law firms navigating digital transformation.

The discussion explores how law firms often underutilise their existing technology, likening it to using only 5% of Microsoft Word’s capabilities. Cathy and David stress the importance of understanding infrastructure readiness, data governance, and internal processes before adopting new tools or AI solutions.

They highlight the challenges of integrating systems across departments with differing workflows, and the resurgence of “best of breed” strategies as firms seek more specialised solutions. The conversation also covers the limitations of APIs, the risks of data leakage, and the importance of knowing where master records reside.

One topic they are both unequivocal on is cybersecurity, urging firms to prioritise due diligence, supplier audits, and accreditations like Cyber Essentials and ISO. They note increasing pressure from insurers and regulators, and the growing role of these standards in tenders and M&A activity.

The episode closes with a powerful reminder: law firms must invest in their IT teams. Cathy and David advocate for mentoring, training, and realistic expectations - emphasising that no single IT manager can be expert in everything from security to strategy.

The Today's Conveyancer podcast can be found on your preferred podcast provider and also at www.todaysconveyancer.co.uk. Subscribe and listen in for all the latest conveyancing industry news and views.

Thank you to our podcast sponsors PEXA and VacantC Legal Recruitment.

David Opie, host of the Today’s Conveyancer Podcast, welcomes back PEXA UK for a timely update. Since first joining the podcast nearly two years ago much has changed both for PEXA and in the property market.

Joining him is Angela Hesketh, PEXA's Head of Market Development, who shares insights into PEXA’s journey since arriving on UK shores some five years ago.

The conversation revisits PEXA’s Australian origins, where it handles 92% of property transactions. Angela clarifies that while the UK system shares similarities, PEXA UK has built its infrastructure from scratch to suit local needs.

A payments scheme operating from within the Bank of England, PEXA started out in remortgage, recently surpassing £200m in processed payments.

With the property market undergoing significant digitisation PEXA anticipate its recently launched sale and purchase proposition will play it part in supporting the transformation of the sector.

There are lots of questions to answer

• is this another example of a network needing all participants engaged to benefit?
• what happens to client account and interest?
• where does PEXA fit with other industry initiatives like the Property Data Trust Framework; the and technology solutions already launched from Zoopla and LMS?
• how much does the digitisation of HM Land Registry drive (or hold back) solutions like PEXA?

and much more.

Angela highlights the importance of building the “plumbing” first which for PEXA includes FCA approval for its third party managed accounts (TPMA) solution. PEXA Pay, a key innovation, enables direct movement of lender funds without routing through client accounts. Angela explains how this reduces risk and improves transparency, especially as the UK explores alternatives to traditional client account models.

The discussion covers innovation, digitisation, technology and the future of conveyancing as Angela shares her experience both in her role at PEXA and as a former conveyancer herself.

Ahead of Fraud Awareness Week PEXA are hosting a series of webinars designed to help educate the sector on the evolving risks of fraud posed to property. PEXA is bringing together industry experts to explore how conveyancers can ‘build confidence through stronger processes, tools, and a secure digital experience’.

Speakers from the CLC, Credas, Ctrl-Shift, Dutton Gregory, DSIT, Select ID, National Fraud Intelligence Bureau, Marsh, Muve and SRA will discuss the latest developments in cybercrime, digital identity, insurance, and how to improve efficiency while reducing fraud exposure.

CLICK HERE to find out more register your attendance.

The Today's Conveyancer podcast can be found on your preferred podcast provider and also at www.todaysconveyancer.co.uk. Subscribe and listen in for all the latest conveyancing industry news and views.

Thank you to our podcast sponsors PEXA and VacantC Legal Recruitment.