Audible会員プラン登録で、20万以上の対象タイトルが聴き放題。

プレビューの再生
  • Customer Service Is Just Foreplay

  • The Modern Customer Experience Will Separate You from Your Competition
  • 著者: Jason Cass, Brian Appleton
  • ナレーター: Drew Birch
  • 再生時間: 2 時間 14 分

聴き放題対象外タイトルです。Audible会員登録で、非会員価格の30%OFFで購入できます。

無料体験で、20万以上の対象作品が聴き放題に
アプリならオフライン再生可能
プロの声優や俳優の朗読も楽しめる
Audibleでしか聴けない本やポッドキャストも多数
無料体験終了後は月額¥1,500。いつでも退会できます。

Customer Service Is Just Foreplay

著者: Jason Cass, Brian Appleton
ナレーター: Drew Birch
¥630で会員登録し購入

無料体験終了後は月額¥1,500。いつでも退会できます。

¥900 で購入

¥900 で購入

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あらすじ・解説

Business as usual gets a new life in Customer Service Is Just Foreplay. This information-packed guide is filled with relevant, modern practices and principles that can be applied to any agent or agency in the insurance industry.

Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat, and payment systems - as well as 24/7 accessibility - aren't just extras anymore. Agents are charged with evaluating and changing out-of-date business models to keep pace with online competitors.

Jason Cass, owner of JDC Insurance Group, is a thought leader, speaker, agency owner, and champion for the independent insurance industry. As an entrepreneur, Jason has firsthand experience building a profitable agency that can be run both virtually and digitally. In Customer Service Is Just Foreplay, Jason will show you how to do the same.

©2015 Cappleton LLC (P)2015 Cappleton LLC

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