We have conversations every day, but how many of those can be considered effective? The right conversation can help establish strong relationships, solve problems, create new opportunities, and build communities. The right conversation can change everything.

But how does one prepare to have a conversation in an effective way?

In 10 lectures for self-development, professional communications coach and speaker Carol Ann Lloyd teaches the best ways to communicate and listen, including how to focus on understanding, how to overcome barriers and distractions, and how to clarify intentions. When listeners step back to hear what makes conversations successful, they will learn that each component of a conversation is a piece of a larger puzzle, which only fits together when thoughtfully considered and executed.

Conversations that matter take effort, and every conversation can be R.E.A.L. (Relevant, Effective, Affirming, Legitimate.) Carol Ann Lloyd also shares the three pitfalls in tough conversations...and how to avoid them. By the end of this course, listeners will have a new way of understanding the way people communicate, and will develop the confidence to live the life they want to live - one conversation at a time.