Audible会員プラン登録で、20万以上の対象タイトルが聴き放題。
-
Hug Your People
- The Proven Way to Hire, Inspire, and Recognize Your Employees
- ナレーター: James Boles
- 再生時間: 6 時間 4 分
カートのアイテムが多すぎます
ご購入は五十タイトルがカートに入っている場合のみです。
カートに追加できませんでした。
しばらく経ってから再度お試しください。
ウィッシュリストに追加できませんでした。
しばらく経ってから再度お試しください。
ほしい物リストの削除に失敗しました。
しばらく経ってから再度お試しください。
ポッドキャストのフォローに失敗しました
ポッドキャストのフォロー解除に失敗しました
Audible会員プラン 無料体験
会員は、20万以上の対象作品が聴き放題
アプリならオフライン再生可能
プロの声優や俳優の朗読も楽しめる
Audibleでしか聴けない本やポッドキャストも多数
無料体験終了後は月会費1,500円。いつでも退会できます
あらすじ・解説
"Giving great personalized customer service has always been the foremost goal in my family, but one thing we never lose sight of is that you can't possibly deliver great service if you don't treat your own associates right." Be NICE to them (and hire nice people to begin with)
TRUST them (they deserve it and will work even harder and smarter to continue to earn that trust)
Instill PRIDE in them (they are more productive when they are proud of their work)
INCLUDE them (since you can't do it alone)
Generously RECOGNIZE them (and not only with money - but don't be chintzy, either)Hug Your People is filled with real stories about real people. Jack offers his principles on "hugging" your associates - whether they are the sales team, the cleaning staff, the delivery people, the backroom financial wizards, the marketing and advertising departments, or outsourced staff. Hug Your People is just what today's employees and managers need.
So says Jack Mitchell, CEO of his family's astoundingly successful chain of clothing stores. In Hug Your People, he shares his secrets for creating happy employees, secrets as simple as they are revolutionary:
©2008 John R. Mitchell (P)2008 Tantor
批評家のレビュー
"There ought to be more books like this on the shelves." ( Publishers Weekly)