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  • The Ultimate Online Customer Service Guide

  • How to Connect with Your Customers to Sell More!
  • 著者: Marsha Collier
  • ナレーター: Arika Escalona
  • 再生時間: 6 時間 12 分

Audible会員プラン 無料体験

会員は、20万以上の対象作品が聴き放題
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The Ultimate Online Customer Service Guide

著者: Marsha Collier
ナレーター: Arika Escalona
30日間の無料体験を試す

無料体験終了後は月額¥1,500。いつでも退会できます。

¥2,300 で購入

¥2,300 で購入

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あらすじ・解説

Make your online customers happy - and create new ones - with this winning guide

Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers "happy birthday". They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers.

  • Authentically use social media to connect with customers to boost your bottom line
  • Attract new customers through your online presence
  • Achieve higher GMS (Gross Merchandise Sales) with quality customer service

Social media gives you a new and growing realm to distinguish your business. Create a productive presence in this interactive space with The Ultimate Online Customer Service Guide.

©2011 Collier Advertising and Promotion, Inc., and Marsha Collier (P)2012 Audible, Inc.

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