Today we are speaking with Stephen Carter from Sharp & Carter. He is one of the managing partners and owners at Sharp & Carter, and I am thrilled to share his experience as a sales professional. In fact, as well as having a wealth of knowledge from his own sales and recruitment experience, he also has the experience of building the high-performing sales organisation that is Sharp & Carter. Steve is a delightful human being who has really strong, practical advice for people of any experience level in the sales world.

In this episode, he shares:

• The journey of his career to date
• Why he feels he has to keep growing the business
• The most difficult thing he found when he started
• The biggest technical difficulty he had when starting
• What he thinks he did that got him to a point where he won awards
• Some of his inputs that he focused on and made sure he delivered
• What the attributes are that he looks for when recruiting sales staff
• The difficulty of balancing extroverts and less extroverted staff in one workplace
• The things he sees that prevent people from being successful recruiters
• His approach to feedback from others in his workplace
• The thing he wished he'd done differently when starting out

Key Quotes:

"Success as a salesperson is directly linked to your growth as a person."

“If you are compromising your customer experience in order to hit a short-term number, that is to your detriment in the long term."

"I'm always surprised when I meet arrogant salespeople because as a salesperson, your role is to listen."

“If people can develop relationships internally, they're much more likely to develop relationships externally.”

More about Stephen:

You can follow Stephen on LinkedIn: https://www.linkedin.com/in/stephencarter1/

Or check out Sharp & Carter via their website: https://www.sharpandcarter.com.au/

You can get involved with the podcast online

Find out more about Sellabilities and the podcast on our website: https://sellabilities.com.au/

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