Welcome to another episode of Techcess, the podcast that helps you figure out the technology opportunities in your business and find the right IT solutions for you.

In today's episode, we're covering a topic many businesses grapple with: knowing when it's time to part ways with your current IT provider.

We understand just how vital the relationship with your IT company is, as they have access to critical aspects of your business, from security and compliance to managing downtime and even your internet connection.

So, how do you know when it's time to make a change?

That's what I'm here for.

Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode I'm talking to you about the importance of having a strong relationship with your IT company, as they have access to critical aspects of your business, including security, compliance, and data.

I'll be explaining why you need to choose the right IT provider for your specific business and as always, you can download our free buyer's guide for selecting one.

However, if you currently have an IT provider and suspect they may not be the best fit for your business, the episode provides five signs that it may be time to find a new provider.

• The importance of a good relationship with your IT company
• Account Management: Lack of this function in many IT companies
• Slow Response Time: Complaints from businesses about delayed and ineffective communication
• Outgrowing Current IT Provider: Need for a more scalable and capable IT support
• Lack of Proactive Support: Reactive approach to IT issues instead of proactive monitoring and prevention

00:01:49 Why you need to choose the right IT company. 00:04:15 IT account management solves a lot of problems. 00:07:34 Outgrown current IT provider due to growth? 00:14:13 The key question to ask to find out if you've the right IT provider. 00:16:49 Find the best IT company for you.

Book a free chat with Mark!

Have you checked out our episode offering a complete guide to buying IT services in 2023 yet? It comes with a free downloadable buyer's guide.

Check it out here.

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Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

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