Chris Cardone is a Restaurant and Bar consultant, Healthy lifestyle coach, public speaker, and the Diageo World Class 2017 Bartender of the Year. Chris has exploded in the world of mocktails and brand education, ensuring the bar is a welcoming and fun place for everyone. In this episode, we talk about having mastery of your craft, the non-alcoholic mocktail explosion, the focus on brand education, and the launch of his new company Continuous Beverage Solutions. Check out his website HERE

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There's nothing more important in the Bar and Restaurant industry than repeat guests. This episode outlines how to exceed expectations and achieve this with proper training, and outlines ten proven steps of service guidelines for you to train your staff, and follow. If these steps are followed, you are sure to make a lasting impression, and the chances of guest satisfaction and repeat guests is much greater. Also, enjoy another segment of "Cocktails of the Movies" randomly landing on one of the most classic cocktails there is. Do not miss this episode as it will help bartenders, servers, and managers improve operations immediately.

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You can't become a star behind the bar without knowing the basics first. In this episode, I'm taking you back to the basics of bartending with types of glassware, cocktail techiques, components of a cocktail, types of cocktails, and so much more. I also pick a random cocktail from one of my favorite books and tell the story what movie it was featured in, how to make it, and what famous celebrity was known to indulge. And you don't want to miss the hilarious story about my aunt, and her cocktail of choice. All that and more in this new Happy Hour!

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