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In this episode, I had the privilege of chatting with Angela, a leading legal mind in the background screening industry. From her early days in the fast-evolving world of background checks to becoming the chair of PBSA, Angela shares a career full of change, growth, and learning. We also talk about why treating people with respect matters, her love for NYC and fashion, and the lessons she’s taken from living through the pandemic. Get ready to be inspired by her incredible journey!

Pro Conversation You don’t want to miss!

• The Evolution of a Legal Trailblazer – Angela shares her journey from working with smaller CRAs to leading legal and compliance initiatives at global firms.
• Chairing PBSA – Angela reflects on her proudest achievement: serving as chair of the Professional Background Screeners Association during a pivotal time of growth and globalization.
• Biggest Industry Changes – From the rise of technology to the impact of remote work, Angela breaks down the major transformations shaping background screening today.

Angela likes to leave from Maya Angelou’s Quote: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

If you enjoyed today’s conversation with Angela Preston, don’t forget to hit subscribe so you’ll never miss an episode of Behind the Screens! We’d love for you to leave a review—it helps us bring more great conversations your way. For more episodes, guest suggestions, or updates, visit our website.

Thank you for listening, and we’ll see you on the next episode of Behind the Screens! 🎧

Connect with US:

• Les Rosen- https://www.linkedin.com/in/lesterrosen/
• Subscribe to our podcast- https://feeds.buzzsprout.com/2400707.rss
• Subscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200

This podcast is sponsored by:
The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

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What do Johnny Depp, private investigations, and pre-employment background checks have in common? The incredible Noelle Harling! In this episode, I sit down with Noelle to uncover her fascinating journey from Hollywood actress to leading background screening pro. We dive into her undercover adventures, her pivotal role in shaping industry accreditation, and the sage advice she has for anyone entering this dynamic field. Plus, we get a peek behind the curtain at her days working alongside celebrities. Trust me, you won’t want to miss this one!

Pro Conversation You don’t want to miss!

• Unbelievable Applicant Schemes – Hear about an elaborate hoax that Noelle’s team uncovered, complete with rented 800 numbers and self-verifying fraud!
• Hollywood to Investigations – From acting alongside Johnny Depp in 21 Jump Street to going undercover in a murder investigation, Noelle shares her surprising path to the background screening industry.
• Pioneering Accreditation in Background Screening – Learn how Noelle helped build the accreditation program from the ground up, ensuring self-regulation and excellence for the entire industry.

Related Episodes you might want to check:

• Episode 8 ("Jennifer Mora on Compliance and Fair Chance Hiring") for more in-depth legal perspectives on FCRA and fair chance laws.
• Episode 9 ("Pro-Bono Insights for the Screening Industry") for expanded discussions on consumer protection.
• Episode 10 ("Mallory Oppermann on Background Screening Automation") to tie the theme of automation across episodes.

Chapters:

00:00 Introduction to Behind the Screens

00:56 Meet Noelle Harding

01:42 Crazy Background Screening Stories

04:47 Career Transition and Business Insights

07:12 Building a Successful Screening Division

09:43 Challenges and Changes in the Industry

25:31 Noelle's Hollywood Past

30:00 Final Thoughts and Advice

33:21 Closing Remarks

If you enjoyed today’s episode, be sure to hit subscribe so you never miss a conversation with the pros who make it all happen. We’d love for you to leave a review—your feedback helps spread the word! For more episodes, guest suggestions, or updates, visit our website.

Thank you for tuning in, and we’ll see you next time on Behind the Screens! 🎧

Connect with US:

• Les Rosen- https://www.linkedin.com/in/lesterrosen/
• Subscribe to our podcast- https://feeds.buzzsprout.com/2400707.rss
• Subscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200

This podcast is sponsored by:
The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

Send us a text

A full-time career man, a hobby farm, a muscle car museum, and, oh yeah, raising grandkids with the enthusiasm of a sugar-rushed Santa? Enter Dean Carras, a man who’s worn more hats in the screening industry than a milliner’s showcase. From his early days wrangling fax machines to his new role as VP of Background Verification Solutions at IDI, Dean’s career is a masterclass in adaptability, grit, and a whole lot of charm. Oh, and did we mention he’s also a Mason, a Shriner, and a proud member of PBSA’s Leadership Development Committee? You won’t want to miss this episode.

Pro Conversation You don’t want to miss!

From Magistrate to Master of Data
Dean’s unique journey from being a magistrate in North Carolina to becoming a legend in compliance and data acquisition. His early days involved feeding an endless parade of fax machines—talk about hands-on experience!

The Evolution of Screening
Dean shares his thoughts on the biggest industry shifts, from the challenges of data transparency to the exciting (and slightly scary) possibilities of AI.

Life on the Hobby Farm and the Muscle Car Museum
When he’s not in the office or at a PBSA conference, Dean is surrounded by animals, grandkids, and classic cars. His family’s “Wheels of Yesteryear” museum in Myrtle Beach is a must-visit for car enthusiasts.

Links and Resources Mentioned:

• Wheels of Yesteryear Museum – Explore Dean’s family collection of classic muscle cars: Wheels of Yesteryear
• Professional Background Screening Association (PBSA) – Learn how PBSA shapes the industry: PBSA Website
• Leadership Opportunities at PBSA – Get involved and build your brand within the screening industry.

Don’t miss this insightful and entertaining conversation with Dean Carras! If you enjoyed the episode, please subscribe, rate, and leave a review—it helps more than you know. Share this episode with a friend or colleague, and let’s spread the word about the fascinating world of background screening.

See you at the next episode!

Connect with US:

• Les Rosen- https://www.linkedin.com/in/lesterrosen/
• Subscribe to our podcast- https://feeds.buzzsprout.com/2400707.rss
• Subscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200

This podcast is sponsored by:
The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

Send us a text

Imagine juggling a high-powered background screening career, chauffeuring kids to sports meets, and still finding time to perfect your golf swing—all without breaking a sweat. If that sounds like a superhero origin story, it’s probably because you haven’t met Mallory Opperman yet. In this episode, Mallory takes us on a joyride through her career, from the Wild West of paper-packed screening days to revolutionizing workflows with lean processes. Spoiler alert: she’s better at improving operations than I am at sinking a putt—and that’s saying something.

Pro Conversation You don’t want to miss!

• Mallory’s Start in Screening: From criminal research assistant in 2007 to senior project manager today, Mallory walks us through her career journey, including her early days navigating manual processes and faxes (yes, faxes!).
• Leaning into Efficiency: A deep dive into Mallory’s expertise in lean processes—reducing waste, enhancing teamwork, and even saving trees by ditching all that paper.
• Life Beyond Screening: Mallory opens up about balancing her career with family life, competitive dance, cross-country meets, and the occasional (mini) golf swing.

Connect with Mallory Opperman on LinkedIn: https://www.linkedin.com/in/mallory-oppermann/

If Mallory’s journey from paper-heavy days to cutting-edge efficiency has inspired you, be sure to hit that subscribe button! Don’t forget to leave a review—it helps more folks discover the magic of Behind the Screens. And hey, share this episode with a colleague or friend who could use a little inspiration.

Until next time, keep those background checks sharp, and remember—stay curious, stay compliant!

Connect with US:

• Les Rosen- https://www.linkedin.com/in/lesterrosen/
• Subscribe to our podcast- https://feeds.buzzsprout.com/2400707.rss
• Subscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200

This podcast is sponsored by:
The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

Send us a text

Let me introduce you to my guest for this episode, the brilliant and humble Scott Paler, Esq. Scott isn’t just a partner at the DeWitt law firm—he’s also a soccer dad, Packers fan, and a man who once had a very memorable lunch chat with Dr. Ruth. Join me as we explore Scott’s unique path from law school to the forefront of compliance and litigation in the screening industry. Spoiler: we even chat about his upcoming Italian adventure and life as part of a two-lawyer household!

Pro Conversation You don’t want to miss!

• [00:01:50] How Did We End Up Here?: Scott recounts his unexpected journey into the world of background screening, from his days at Seyfarth Shaw to leading the charge at DeWitt.
• [00:14:11] Balancing Family, Soccer, and Law: Between cheering at soccer tournaments and rooting for the Packers, Scott finds time to juggle his impressive career, family life, and even a passion for travel. Italy, anyone?[00:19:35] The Evolution of Screening Compliance: Scott offers his insights on the tug-of-war between automation and individualized assessment in background screening, all while navigating the growing tidal wave of legal regulations.

Resources:

• Connect with Scott Paler: https://www.linkedin.com/in/scottpaler/
• Learn about PBSA: Visit the PBSA website for information on conferences and resources.

If this episode made you chuckle, think, or want to book a ticket to Italy, let us know! Subscribe to Behind the Screens so you never miss an update, and leave us a review to share your thoughts. Your support helps us bring these engaging conversations to life.

Got an idea for a future guest or topic? Drop us a line or connect with me on LinkedIn. Until next time, keep navigating those compliance waters—and maybe take a page from Scott’s book: balance it all with a good Packers game!

Connect with US:

• Les Rosen- https://www.linkedin.com/in/lesterrosen/
• Subscribe to our podcast- https://feeds.buzzsprout.com/2400707.rss
• Subscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200

This podcast is sponsored by:
The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

Send us a text

What do background screening, knitting elaborate shawls, and navigating cannabis laws have in common? They’re all part of Jennifer Mora’s incredibly dynamic world! In this episode, I sit down with Jennifer—one of the sharpest legal minds in the industry—to talk about her journey from criminal justice to labor law and why you should never underestimate the stories behind a background check. Plus, we dive into her unexpected passion for pro bono work, true crime TV, and custom Chuck Taylors. If you’ve ever wondered how to blend career brilliance with a dose of humor and humanity, this episode is for you.

Pro Conversation You don’t want to miss!

1. Mastering the Law and Avoiding Litigation
   Jennifer explains her unique role as Senior Counsel at Seyfarth Shaw, where she advises employers and CRAs on background screening processes, compliance, and cannabis testing. She shares how her expertise in labor relations keeps her on her toes, especially with ever-changing regulations like the unincorporated LA County ordinance.
2. Finding Passion in Work and Life
   From her accidental entry into background screening 15 years ago to the mentors who shaped her career (looking at you, Rod and Pam!), Jennifer reveals how embracing opportunities and staying curious transformed her into a sought-after industry expert.
3. Making a Difference Outside the Courtroom
   Jennifer’s commitment to pro bono work shines as she discusses her efforts with veterans through Swords to Plowshares, where she helps former service members upgrade their discharge papers. Her belief in second chances extends beyond the legal world, influencing her work with nonprofits and her advocacy for fair hiring practices.

You might also want to check out these resources

• Jennifer Mora on LinkedIn: https://www.linkedin.com/in/jennifer-mora-81458111/
• Swords to Plowshares: https://www.swords-to-plowshares.org
• Professional Background Screening Association (PBSA): https://thepbsa.org

Did Jennifer’s inspiring journey resonate with you? Don’t miss out on future episodes of Behind the Screens! Be sure to subscribe, rate, and leave a review—it really helps us spread the word. Share this episode with a colleague or friend who’s curious about the fascinating world of background screening and the people who make it tick.

Let’s keep the conversation going! Connect with Jennifer Mora on LinkedIn or drop me a line to share your thoughts about the episode. Until next time, this is Les Rosen signing off from Behind the Screens: Conversations with Background Screening Pros.

Connect with US:

• Les Rosen- https://www.linkedin.com/in/lesterrosen/
• Subscribe to our podcast- https://feeds.buzzsprout.com/2400707.rss
• Subscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200

This podcast is sponsored by:
The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

Send us a text

Ever wondered how a nursing degree can lead to becoming the go-to expert in international background screening? In this episode, I chat with Kerstin Bagus—my friend, industry trailblazer, and privacy law wizard. From her days mastering patient care to untangling the complexities of global screening laws, Kerstin’s career is a masterclass in reinvention. Oh, and she’s got some killer spy-adjacent family stories and an underwater wedding to boot. Curious? Tune in to hear her remarkable journey, sprinkled with humor, wisdom, and a dash of adventure.

Pro Conversation You don’t want to miss!
Crafting Expertise and Making Heroes: Kerstin shares how she built a career helping background screeners navigate international challenges, ensuring they shine in front of their clients.
International Woman of Mystery: Kerstin’s stories of Berlin summers, spy intrigue, and growing up bilingual will leave you marveling at her fascinating backstory.
Advice for the Industry and the Future: From navigating AI to encouraging employers to invest in talent, Kerstin provides her invaluable perspective on what’s next for background screening pros.

Don’t miss this extraordinary episode! If you enjoyed our chat with Kerstin, be sure to subscribe, rate, and leave a review for the podcast. Your support keeps these conversations going. And hey, if you’ve got a moment, share this episode with a friend or colleague who’s as curious about the world of background screening as we are.

Let’s keep the conversation going—reach out to Kerstin directly on LinkedIn or let us know what you think of the episode.

Kerstin Bagus: https://www.linkedin.com/in/kerstin-bagus/

Episode Chapters:

• [00:01:17] Kerstin’s current role: Helping screeners succeed.
• [00:02:41] Privacy certifications and ChoicePoint legacy.
• [00:03:57] Insights into EU privacy regulations and challenges.
• [00:05:26] Kerstin’s career path: From nursing to international guru.
• [00:09:02] PBSA’s role in Kerstin’s career growth.
• [00:16:09] Hobbies: Hiking, travel, and National Parks.
• [00:19:09] Berlin childhood and her father’s spy background.
• [00:23:36] Top challenges: Mergers, AI, and private equity.

Connect with US:

• Les Rosen- https://www.linkedin.com/in/lesterrosen/
• Subscribe to our podcast- https://feeds.buzzsprout.com/2400707.rss
• Subscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200

This podcast is sponsored by:
The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

Send us a text

Have you ever met someone who juggles a career in business development, advocacy for special needs, and a whirlwind love for live concerts—all while being the ultimate champion for their kid? Meet Heidi Pattie, the “Energizer Bunny” of the background screening world. In this episode, Heidi and I laugh, reflect, and dig into her journey from unexpected beginnings in the industry to becoming one of its most passionate advocates. She shares insights on where technology meets human oversight, the importance of community, and the lessons learned from her roles as a mom, advocate, and industry leader. Trust me, folks—this is a conversation you won’t want to miss.

Pro Conversation You don’t want to miss!

1. The Path Less Traveled: Heidi recounts her unexpected entry into the background screening industry, starting with Bill Bollinger at National Background Data in Florida, and her subsequent journey through major acquisitions and leadership roles. (00:03:14–00:06:19)
2. Balancing Passion and Purpose: From her advocacy work for children with PANDAS (Pediatric Autoimmune Neuropsychiatric Disorders Associated with Streptococcal Infections) to her globe-trotting concert adventures, Heidi shares how she’s balancing professional success with deeply personal missions. (00:12:10–00:17:59)
3. Technology and the Future of Screening: Heidi discusses the delicate balance between leveraging automation and maintaining the critical human element in background screening. Spoiler: the “set-it-and-forget-it” approach? It’s not cutting it. (00:19:19–00:24:07)

Resources:

• Parents for Pandas: Advocacy for children and families dealing with PANDAS.
  • Reach out to Heidi at heidipattie@gmail.com to learn more or connect.
• PBSA (Professional Background Screening Association): Explore professional opportunities and connect with industry experts.

Thanks for tuning in to this episode of Behind the Screens. If Heidi’s story inspired you, gave you a fresh perspective, or simply entertained you, please take a moment to follow, rate, and leave a review for the podcast. Your support helps us share more incredible stories like Heidi’s.

Catch up on past episodes and keep an eye out for future ones on our website. Until next time, I’m Les Rosen, and it’s been an absolute pleasure bringing you these stories.

See you in the next episode!

Connect with US:

• Les Rosen- https://www.linkedin.com/in/lesterrosen/
• Subscribe to our podcast- https://feeds.buzzsprout.com/2400707.rss
• Subscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200

This podcast is sponsored by:
The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/