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サマリー
あらすじ・解説
Discover how to create a world-class client experience that will have them coming back for more. In this Business Quickie episode, Ellen & Jasmine workshop how to raise the standard of their client experiences.
In this episode, you will learn:
- What makes a world-class client experience
- How to surprise and delight your clients
- The importance of communication in the coach-client and agency-client relationship
"Generosity as a value in our businesses is at the forefront. And it all comes down to values. At the end of the day, that's what makes a good client experience versus a not-good client experience is understanding their values and understanding what they appreciate.”
As business owners, we’re always thinking about how to create the best possible client experience. We want our clients to feel valued, so we’re always looking for ways to surprise and delight clients.
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