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あらすじ・解説
Restrictions due to COVID-19 hit the travel and tourism industry hard. The number one priority? Safety. I recently sat down with Tom Stoudt, the Executive Director for Lehigh Valley International Airport, to discuss how he is leading a regional airport and facing this challenge head-on. Tom, with a unique background as an aircraft mechanic who rose through the ranks into the executive suite, provides the key to his success as a leader: Collaboration. He also provides an insider look at how airports and airlines are preparing to move beyond the pandemic to provide a safe environment for workers and the public. In this episode, we discuss: The art and science of engineering safety into the system. The impressive team it takes to get planes off the ground in a heavy infrastructure environment. Assigning deputies and the importance of not operating in isolation. How Tom's background as an aircraft mechanic serves him in problem-solving as a leader. Being vigilant and focused as a leader. Preventing distraction and information overload. Communicating safety and ensure proper flow of information. Changing goals and shifting priorities in the face of major events (such as pandemics). Building a strong and diverse team. Trusting that team and making sure to listen as their leader. STAY TUNED: Dennis asks Tom for an insider's perspective on what aviation and the travel industry will look like beyond COVID-19. Resources mentioned in this episode: https://simonsinek.com/podcast (Simon Sinek's Podcast) https://www.awarebc.com/the-ziglar-show/ (The Ziglar Show Podcast) https://www.inc.com/articles/2009/11/drucker.html (Peter Drucker), the "father of management" https://www.lesbrowngreatnessradio.com/ (Les Brown Greatness Radio) (not mentioned but recommended by Tom) https://www.naphill.org/shop/books/paperback/think-and-grow-rich-the-1937-edition/ (Think and Grow Rich) by Napoleon Hill You can follow what's going on at https://www.flyabe.com/airport-authority/about-lnaa/ (Lehigh Valley International Airport) on https://twitter.com/FLYLVIA (Twitter), https://www.facebook.com/FlyABE/ (Facebook), and https://www.instagram.com/FLYLVIA/ (Instagram). You can also connect with Tom on https://www.linkedin.com/in/thomas-stoudt-b1b41b17/ (LinkedIn). Connect with Dennis on https://www.linkedin.com/in/dennis-morton-jr/ (LinkedIn) or email dmorton@mortonbrownfw.com. To learn more about Dennis and his team, visit https://my.captivate.fm/www.mortonbrownfw.com (www.mortonbrownfw.com).