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CADDI CORNER: AI for Customer Service – Prototype to Production Deployments: What we have Learned with our Customer Deployments
- 2024/09/11
- 再生時間: 36 分
- ポッドキャスト
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サマリー
あらすじ・解説
In this episode of CADDI Corner, we sit down with Aashish Singhvi, the CEO of DvSum, to discuss how AI is transforming the telecommunications industry. Aashish shares DvSum's unique approach to deploying AI agents that can handle complex customer inquiries, automate network troubleshooting, and proactively prevent issues before they occur.
We explore the evolution of AI in business and how executives are gaining significant value from implementing AI solutions, particularly in customer service and operations. Aashish provides a concrete example of how DvSum's AI agent was able to resolve a customer's billing question without the need for human intervention.
Listeners will gain insights into the challenges and successes DvSum has experienced in their recent telecommunications deployments, as well as Aashish's perspective on the future of AI and how businesses can embrace it to stay ahead of the curve. Don't miss this informative discussion on the cutting-edge of AI in the telecom industry.
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DvSum is a cloud-based data intelligence platform that makes it remarkably easier for your data and analytics teams to discover, monitor, and govern data. With powerful AI-enabled algorithms, DvSum automatically catalogues, classifies, and curates your data and makes it available as an actionable Data Catalog. Propel your enterprise towards its digital and analytics-enabled transformation goals with DvSum Data Intelligence.
https://www.dvsum.ai
Talk with Aashish: https://dv...