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サマリー
あらすじ・解説
Break-fix or value-add? Cost of Goods Sold (COGS)? Or, is Customer Support a secret revenue weapon?
In this episode of CX Unplugged, we will dig deep into CX from a Customer Support and Service perspective.
Break-fix or value-add? Cost of Goods Sold (COGS)? Or, is Customer Support a secret revenue weapon?
In this episode of CX Unplugged, we will dig deep into CX from a Customer Support and Service perspective.