エピソード

  • 010: Jen Capstraw, Women of Email

    010: Jen Capstraw, Women of Email
    2022/03/03

    In our tenth episode, Jen Capstraw, Co-founder & President of Women of Email joins Stephanie and Matt and shares about her 20+ years of experience in email marketing, risky email marketing tactics we need to ditch, curiosity and specificity in your email subject line and why your customers need your transparency as a brand.

    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!


    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
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    1 時間 32 分
  • 009: Ben Parr, Octane AI

    009: Ben Parr, Octane AI
    2022/02/24

    In our ninth episode, Ben Parr, Co-founder & President of Octane AI joins Stephanie and Matt and shares on using zero-party data to improve customer experience, why you should use conversational pop-ups to increase email conversion rate, and why you should do it now.

    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!


    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
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    43 分
  • 008: Monica Grohne, Marea

    008: Monica Grohne, Marea
    2022/02/18

    In our eighth episode, Monica Grohne, Founder of Marea Wellness joins Stephanie and Matt and shares on using product education to improve customer experience, bootstrapping your brand and using customer conversations as a marketing tool.

    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!


    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
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    44 分
  • 007: Kristen LaFrance, Repeat

    007: Kristen LaFrance, Repeat
    2022/02/10

    In our seventh episode, Kristen LaFrance, Director of Community @ Repeat joins Stephanie and Matt and shares why community is not just a BUZZ word, the real work in growing a repeat customer base and how to build a brand that's bigger than your product.

    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!


    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
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    1 時間 23 分
  • 006: Tiffin, Aisle

    006: Tiffin, Aisle
    2022/02/03

    In our sixth episode, Tiffin, CEO of Aisle, joins Stephanie and Matt and shares about the first-gen-z cashback platform, making grocery shopping cool again, how he keeps his customers happy and engaged and what to do when your brand goes viral.

    Want to try aisle's new snack box? Use code: CONVOCOMMERCE and your first box is on us. Sign up: https://discover.textaisle.com/

    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!


    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
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    45 分
  • 005: Val Geisler, Klaviyo

    005: Val Geisler, Klaviyo
    2022/02/01

    In our fifth episode, Val Geisler, Customer Advocacy Lead @ Klaviyo, joins Stephanie and Matt and shares what customer advocacy means in e-commerce, why vibe matters -not the numbers and how to scale from one-on-one conversations.
    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!


    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
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    46 分
  • 004: Alex Beller, Postscript

    004: Alex Beller, Postscript
    2022/01/21

    In our fourth episode, Alex Beller, Co-founder of Postscript, joins Stephanie and Matt and shares the secrets behind Postscript's growth, why SMS Marketing is the future and effective customer service.
    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!


    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
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    56 分
  • 003: Joanne Coffey, Aisling Organics

    003: Joanne Coffey, Aisling Organics
    2021/12/22

    In our third episode, Joanne Coffey, Head of Retention at Aisling Organics, joins Stephanie and Matt and shares first hand insights on customer service, making experiences that matter, and how to leverage SMS and TikTok.

    Season 1 is proudly sponsored by Postscript, a leading SMS platform for growing Shopify stores.

    Click HERE for your Postscript 30 Day Free Trial.

    Ask us a question, give us feedback, or keep the convo going on Twitter!

    • @QueenDTC
    • @MattLady
    • @ConvoCommPod
    • @HighKeyGeek_
    • @PostscriptIO
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    50 分