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Dan Bennett shares his long journey in real estate, emphasizing the importance of service and putting people first. He highlights how starting in a challenging market taught him valuable skills and how adapting technology, like introducing a paperless office, revolutionized the industry. Dan observes regulatory shifts, emphasizing more bureaucracy but acknowledging the underlying goal of consumer protection. He suggests a future where technology supports efficient compliance, balancing serving clients well and meeting regulatory demands.

Alphabetical glossary of acronyms, terms and links

• AML: Anti-Money Laundering
• BCFSA: British Columbia Financial Services Authority
• BCREA: British Columbia Real Estate Association
• CTF: Counter Terrorist Financing
• CREA: Canadian Real Estate Association
• FINTRAC: Financial Transactions and Reports Analysis Centre of Canada, under the Canadian government's Department of Finance
• KYC: Know Your Client
• PCMLTFA: Proceeds of Crime (Money Laundering) and Terrorist Financing Act
• Radar Hill Website Design and Marketing
• ReallyTrusted
• REALTYnuance
• REEOIC: Real Estate Errors & Omissions Insurance Corporation
• REIC: Real Estate Institute of Canada
• STR: Suspicious Transaction Report