エピソード

  • Mastering the Art of Sales: Crafting Personalised Pitches, Authentic Storytelling, and Assessing Client Fit
    2024/04/10

    Mastering the Art of Sales: Crafting Personalised Pitches, Authentic Storytelling, and Assessing Client Fit


    Diaries of Badass Bosses is hosted by Penny Joyner-Platt (⁠⁠⁠the-plattform.com⁠⁠⁠).

    Produced by Connor Wells (⁠⁠⁠connorwells.com⁠⁠⁠).


    Welcome to Diaries of Badass Bosses, the podcast series that explores the journeys of entrepreneurs and businesses who have made waves in their industries.

    In this series, we'll dive into the stories of people who have overcome obstacles, taken risks, and blazed their own trails to success. From start-ups to established companies, we'll hear from founders who have built their businesses from the ground up, and from CEOs who have taken the reins and transformed their organisations.


    In this episode, Penny discusses the art of pitching in sales. She emphasises the importance of having a discovery call with potential clients to understand their needs and pain points. She advises creating a pitch deck that focuses on the client's business and uses their branding. Penny also suggests conducting thorough research on the client's industry and competitors. She encourages adding creativity and personalization to the pitch, using props or case studies. She emphasises the need to be authentic, confident, and passionate during the pitch. Penny concludes by reminding listeners that pitching is a two-way street and it's okay to decline a client if there isn't a good fit.


    Key Takeaways:


    - Personalised discovery calls are essential for understanding the client's needs and pain points

    - Thorough research on the client's business is crucial for creating a tailored pitch deck

    - Adding creativity and authenticity to your pitch can help you stand out and make a lasting impression

    - Pitching is a two-way street, and it's important to assess client fit to ensure a successful partnership

    - Authentic storytelling can help build trust and establish a strong connection with potential clients


    Chapter Breakdown:


    00:00 Introduction and Podcast Information

    01:00 The Importance of Sales and Pitching

    03:20 Understanding the Client's Needs and Pain Points

    04:45 Creating a Personalized Pitch Deck

    07:07 Thorough Research for a Successful Pitch

    08:59 Adding Creativity and Authenticity to Your Pitch

    15:05 Pitching as a Two-Way Street


    You can also find us on Instagram ⁠⁠@diariesofbadassbosses⁠⁠, Facebook at ‘⁠⁠DOBB Podcast⁠⁠’ and LinkedIn at ‘⁠⁠Diaries Of Badass Bosses⁠⁠’.

    Subscribe to our podcast on ⁠⁠Spotify⁠⁠/⁠⁠YouTube⁠⁠/⁠⁠Apple Podcasts⁠⁠ and all other audio streaming platforms for new episodes on Wednesdays.


    Contact us:

    Penny Joyner-Platt – ⁠⁠penny@the-plattform.com⁠⁠ Insta: ⁠⁠@the.plattform⁠⁠ Facebook: ⁠⁠The.Plattform⁠⁠ LinkedIn: ⁠⁠Penny Joyner-Platt⁠⁠

    Connor Wells – ⁠⁠connorwells@connorwells.com⁠⁠ Insta: ⁠⁠@cjw_hq⁠⁠ Facebook: ⁠⁠Connor Wells⁠⁠ LinkedIn: ⁠⁠Connor Wells⁠⁠

    For Podcast enquiries, contact Penny at: ⁠⁠Penny@diariesofbadassbosses.com⁠

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    19 分
  • Transforming Retail Experiences: Insights from Daniel Astarita, Managing Director of Kessler's London and Proportion London
    2024/04/03
    Transforming Retail Experiences: Insights from Daniel Astarita, Managing Director of Kessler's London and Proportion London Diaries of Badass Bosses is hosted by Penny Joyner-Platt (⁠⁠the-plattform.com⁠⁠). Produced by Connor Wells (⁠⁠connorwells.com⁠⁠). Welcome to Diaries of Badass Bosses, the podcast series that explores the journeys of entrepreneurs and businesses who have made waves in their industries. In this series, we'll dive into the stories of people who have overcome obstacles, taken risks, and blazed their own trails to success. From start-ups to established companies, we'll hear from founders who have built their businesses from the ground up, and from CEOs who have taken the reins and transformed their organisations. In this episode, Penny introduces the podcast and announces the launch of the website. He then welcomes Daniel Astarita, the managing director of Kessler's London and Proportion London, to discuss the retail industry. Daniel shares his journey in leading global teams to create bespoke in-store experiences and shop-in-shop environments. He also talks about the challenges and successes of revitalizing Kessler's London. The conversation covers topics such as tailoring design to different customers, the meticulous process of designing in-store experiences, and the importance of experiential retail. Daniel predicts that retail will shift towards becoming destination theme parks and emphasizes the need for an omnichannel experience. Key Takeaways: - Understanding consumer behavior is crucial for success in the retail design industry - Tailoring design to different customers and creating experiential retail environments are key to engaging consumers - Embracing technology and creating an omnichannel experience are essential for modern retail success - Balancing leadership responsibilities with family life requires creating a family-friendly work environment - Visual merchandising and constantly adapting to change are important lessons for business success Chapter Breakdown: 00:00 Introduction and Podcast Announcement 01:00 Introduction of Guest and Retail Background 07:12 Daniel's Journey to Managing Director 09:43 Transforming a Struggling Business 11:23 Working with Big Brands 13:46 Tailoring Design to Different Customers 15:15 The Meticulous Process of Designing In-Store Experiences 18:46 The Importance of Experiential Retail 21:45 The Shift in Retail Towards Destination Theme Parks 22:40 Creating an Omnichannel Experience 22:56 Business Growth and Restructuring 25:10 Balancing Leadership and Fatherhood 27:34 Creating a Family-Friendly Work Environment 30:08 Embracing Technology in Retail 36:27 The Importance of Visual Merchandising 38:27 Lessons for Business Success You can also find us on Instagram ⁠⁠@diariesofbadassbosses⁠⁠, Facebook at ‘⁠⁠DOBB Podcast⁠⁠’ and LinkedIn at ‘⁠⁠Diaries Of Badass Bosses⁠⁠’. Subscribe to our podcast on ⁠⁠Spotify⁠⁠/⁠⁠YouTube⁠⁠/⁠⁠Apple Podcasts⁠⁠ and all other audio streaming platforms for new episodes on Wednesdays. Contact us: Penny Joyner-Platt – ⁠⁠penny@the-plattform.com⁠⁠ Insta: ⁠⁠@the.plattform⁠⁠ Facebook: ⁠⁠The.Plattform⁠⁠ LinkedIn: ⁠⁠Penny Joyner-Platt⁠⁠ Connor Wells – ⁠⁠connorwells@connorwells.com⁠⁠ Insta: ⁠⁠@cjw_hq⁠⁠ Facebook: ⁠⁠Connor Wells⁠⁠ LinkedIn: ⁠⁠Connor Wells⁠⁠ For Podcast enquiries, contact Penny at: ⁠⁠Penny@diariesofbadassbosses.com⁠
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    46 分
  • Crafting the Perfect Press Release: Expert Tips for Engaging Headlines, Compelling Content, and Effective Distribution
    2024/03/27

    Crafting the Perfect Press Release: Expert Tips for Engaging Headlines, Compelling Content, and Effective Distribution


    Diaries of Badass Bosses is hosted by Penny Joyner-Platt (⁠⁠⁠the-plattform.com⁠⁠⁠).

    Produced by Connor Wells (⁠⁠⁠connorwells.com⁠⁠⁠).


    Welcome to Diaries of Badass Bosses, the podcast series that explores the journeys of entrepreneurs and businesses who have made waves in their industries.

    In this series, we'll dive into the stories of people who have overcome obstacles, taken risks, and blazed their own trails to success. From start-ups to established companies, we'll hear from founders who have built their businesses from the ground up, and from CEOs who have taken the reins and transformed their organisations.


    In this episode, Penny discusses the importance of writing a perfect press release. She provides tips and insights on various aspects of press release writing, including attention-grabbing headlines, factual first paragraphs, the use of embargos, including quotes, adding details and testimonials, case studies and expert opinions, creating a roundup and call to action, and providing contact information. She also emphasizes the importance of finding an interesting news hook and avoiding excessive branding in press releases. She encourages listeners to craft their own stories and shares her availability for consultancy.


    Key Takeaways:

    - A well-crafted press release with an attention-grabbing headline is crucial for engaging journalists effectively

    - Use descriptive words and factual information in a press release, avoiding words like "unique"

    - Adding quotes from the managing director and testimonials from experts or customers can provide emotional depth and value

    - Include a strong call to action and links in the press release for effective online news distribution and SEO benefits

    - Provide contact information and an "about us" section to give journalists necessary details and background information


    Chapter Breakdown:

    00:00 Introduction and Importance of Press Releases

    02:00 Writing an Attention-Grabbing Headline

    03:27 The First Paragraph: Factual Information

    04:52 Using Embargos and Immediate Release

    05:44 Including Quotes for Added Value

    07:37 Adding Details and Testimonials

    09:01 Including Case Studies and Expert Opinions

    09:59 Roundup and Call to Action

    11:27 Notes to Editors and Contact Information

    12:21 Finding an Interesting News Hook

    13:16 Subject Line and Branding

    14:32 Crafting Your Own Story

    15:01 Conclusion and Call to Action


    You can also find us on Instagram ⁠⁠@diariesofbadassbosses⁠⁠, Facebook at ‘⁠⁠DOBB Podcast⁠⁠’ and LinkedIn at ‘⁠⁠Diaries Of Badass Bosses⁠⁠’.

    Subscribe to our podcast on ⁠⁠Spotify⁠⁠/⁠⁠YouTube⁠⁠/⁠⁠Apple Podcasts⁠⁠ and all other audio streaming platforms for new episodes on Wednesdays.


    Contact us:

    Penny Joyner-Platt – ⁠⁠penny@the-plattform.com⁠⁠ Insta: ⁠⁠@the.plattform⁠⁠ Facebook: ⁠⁠The.Plattform⁠⁠ LinkedIn: ⁠⁠Penny Joyner-Platt⁠⁠

    Connor Wells – ⁠⁠connorwells@connorwells.com⁠⁠ Insta: ⁠⁠@cjw_hq⁠⁠ Facebook: ⁠⁠Connor Wells⁠⁠ LinkedIn: ⁠⁠Connor Wells⁠⁠

    For Podcast enquiries, contact Penny at: ⁠⁠Penny@diariesofbadassbosses.com⁠

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    16 分
  • Mastering Podcast Pitching: Personalisation, Authenticity, and Crafting a Compelling Narrative
    2024/03/20

    Mastering Podcast Pitching: Personalisation, Authenticity, and Crafting a Compelling Narrative


    Diaries of Badass Bosses is hosted by Penny Joyner-Platt (⁠⁠the-plattform.com⁠⁠).

    Produced by Connor Wells (⁠⁠connorwells.com⁠⁠).


    Welcome to Diaries of Badass Bosses, the podcast series that explores the journeys of entrepreneurs and businesses who have made waves in their industries.

    In this series, we'll dive into the stories of people who have overcome obstacles, taken risks, and blazed their own trails to success. From start-ups to established companies, we'll hear from founders who have built their businesses from the ground up, and from CEOs who have taken the reins and transformed their organisations.


    In this episode, Penny Joyner-Platt discusses the power of podcasting and provides advice on how to pitch yourself as a guest on a podcast. She emphasises the importance of personalising pitches and knowing the audience of the podcast. Penny also highlights the need to craft a compelling narrative and be authentic during interviews. She shares tips on handling Q&A sessions and setting boundaries. The episode concludes with a call for guests and an announcement of an upcoming guest in the next episode.


    Chapter Breakdown:


    00:00 Introduction and Host Change

    01:02 The Power of Podcasting

    01:30 Bad Pitches

    04:14 Know Your Audience

    05:08 Crafting the Narrative

    07:00 Handling PR Pitches

    08:22 Tailoring Pitches

    09:43 Being Authentic

    10:39 Handling Promotion

    12:02 Being Genuine

    13:24 Going Deep

    14:45 Setting Boundaries

    22:07 Call for Guests

    23:01 Upcoming Guest Announcement


    You can also find us on Instagram ⁠@diariesofbadassbosses⁠, Facebook at ‘⁠DOBB Podcast⁠’ and LinkedIn at ‘⁠Diaries Of Badass Bosses⁠’.

    Subscribe to our podcast on ⁠Spotify⁠/⁠YouTube⁠/⁠Apple Podcasts⁠ and all other audio streaming platforms for new episodes on Wednesdays.


    Contact us:

    Penny Joyner-Platt – ⁠penny@the-plattform.com⁠ Insta: ⁠@the.plattform⁠ Facebook: ⁠The.Plattform⁠ LinkedIn: ⁠Penny Joyner-Platt⁠

    Connor Wells – ⁠connorwells@connorwells.com⁠ Insta: ⁠@cjw_hq⁠ Facebook: ⁠Connor Wells⁠ LinkedIn: ⁠Connor Wells⁠

    For Podcast enquiries, contact Penny at: ⁠Penny@diariesofbadassbosses.com⁠

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    24 分
  • Balancing Priorities in Business: Time Management Strategies and Podcast Transition (Tigz's last Episode as Co-Host)
    2024/03/13
    Balancing Priorities in Business: Time Management Strategies and Podcast Transition (Tigz's last Episode as Co-Host) Diaries of Badass Bosses is hosted by Penny Joyner-Platt (⁠the-plattform.com⁠) and Tigz Rice (⁠tigzrice.com⁠). Produced by Connor Wells (⁠connorwells.com⁠). Welcome to Diaries of Badass Bosses, the podcast series that explores the journeys of entrepreneurs and businesses who have made waves in their industries. In this series, we'll dive into the stories of people who have overcome obstacles, taken risks, and blazed their own trails to success. From start-ups to established companies, we'll hear from founders who have built their businesses from the ground up, and from CEOs who have taken the reins and transformed their organisations. In this episode, Tigz and Penny discuss the topic of priorities in business. They explore the challenges of balancing multiple priorities and share strategies for analyzing and allocating time effectively. They also discuss the importance of regularly evaluating priorities and making adjustments as needed. Towards the end of the episode, Tigz announces that she will be stepping down as co-host of the podcast, but assures listeners that the podcast will continue with new plans and international guests. Key Takeaways: - Balancing multiple priorities is a constant challenge for business owners. - Analysing time allocation can help identify areas where adjustments can be made. - Creating a work-life pie chart can provide a visual representation of how time is spent and help prioritise different aspects of life and business. - Regularly evaluating priorities and making adjustments is essential for personal and professional growth. Chapter Breakdown: 00:00 Introduction 00:53 The Balancing Act 02:20 Analysing Time Allocation 03:47 Creating a Work-Life Pie Chart 06:06 Shifting Priorities 08:02 Urgent vs Important 09:30 Procrastination and Prioritisation 12:11 Setting Priorities for the Year 14:30 Announcement: Stepping Down as Co-host 19:01 Future Plans for the Podcast 20:22 Conclusion You can also find us on Instagram ⁠@diariesofbadassbosses⁠, Facebook at ‘⁠DOBB Podcast⁠’ and LinkedIn at ‘⁠Diaries Of Badass Bosses⁠’. Subscribe to our podcast on ⁠Spotify⁠/⁠YouTube⁠/⁠Apple Podcasts⁠ and all other audio streaming platforms for new episodes on Wednesdays. Contact us: Penny Joyner-Platt – ⁠penny@the-plattform.com⁠ Insta: ⁠@the.plattform⁠ Facebook: ⁠The.Plattform⁠ LinkedIn: ⁠Penny Joyner-Platt⁠ Tigz Rice – ⁠bookings@tigzrice.com⁠ Insta: ⁠@tigzrice.branding⁠ ⁠@tigzrice⁠ Facebook: ⁠Branding By Tigz Rice⁠, ⁠Boudoir By Tigz Rice⁠ LinkedIn: ⁠Tigz Rice⁠ Connor Wells – ⁠connorwells@connorwells.com⁠ Insta: ⁠@cjw_hq⁠ Facebook: ⁠Connor Wells⁠ LinkedIn: ⁠Connor Wells⁠ For Podcast enquiries, contact Penny at: ⁠Penny@diariesofbadassbosses.com⁠
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    21 分
  • Mastering SEO and PPC: Digital Marketing Insights from Expert on Organic Reach, Website Optimisation, and Entrepreneurship - Carl Darnell
    2024/03/06
    Mastering SEO and PPC: Digital Marketing Insights from Expert on Organic Reach, Website Optimisation, and Entrepreneurship - Carl Darnell Diaries of Badass Bosses is hosted by Penny Joyner-Platt (⁠the-plattform.com⁠) and Tigz Rice (⁠tigzrice.com⁠). Carl Darnell of crdone. (crdone.digital). Produced by Connor Wells (⁠connorwells.com⁠). Welcome to Diaries of Badass Bosses, the podcast series that explores the journeys of entrepreneurs and businesses who have made waves in their industries. In this series, we'll dive into the stories of people who have overcome obstacles, taken risks, and blazed their own trails to success. From start-ups to established companies, we'll hear from founders who have built their businesses from the ground up, and from CEOs who have taken the reins and transformed their organisations. In this episode, the hosts discuss the importance of organic reach and the challenges of SEO. They introduce their guest, Carl Darnell, who shares his background and journey into digital marketing. Carl talks about his experience as a digital nomad and the common pitfalls in SEO. He explains the basics of SEO and the importance of website structure and user experience. The timeline and expectations for SEO results are discussed, as well as the introduction to pay per click (PPC) advertising. Carl shares insights into competitor bidding in PPC and gives a glimpse into his day as an entrepreneur. The importance of investing in employee training and development is highlighted, and Carl shares his best business accomplishment. He also reveals a personal project of restoring his house and discusses the return of his podcast. Key Takeaways: - Organic reach is important for businesses to be visible and SEO plays a crucial role in improving online presence. - SEO is a data-driven process that requires continuous monitoring and improvement. - Paid ads, such as PPC, can complement SEO efforts and provide quick results, but should be seen as an investment. - Understanding the target audience and creating a user-friendly website structure are key to successful SEO. - SEO results take time and require ongoing effort, and maintaining high rankings is as challenging as achieving them. - Investing in employee training and development can contribute to business growth and success. Chapter Breakdowns: 00:00 Introduction and Importance of Organic Reach 03:47 Challenges and Misconceptions of SEO 06:11 Guest's Background and Journey into Digital Marketing 10:41 Digital Nomad Experience 13:45 Common Pitfalls in SEO 16:19 What is SEO? 19:37 Importance of Website Structure and User Experience 22:19 Timeline and Expectations for SEO Results 23:45 Introduction to Pay Per Click (PPC) 26:37 Competitor Bidding in PPC 28:55 A Day in the Life of an Entrepreneur 33:02 Investing in Employee Training and Development 40:08 Best Business Accomplishment 41:46 Restoring a House 42:45 Return of the Podcast 45:14 Invitation for Future Questions and Topics You can also find us on Instagram ⁠@diariesofbadassbosses⁠, Facebook at ‘⁠DOBB Podcast⁠’ and LinkedIn at ‘⁠Diaries Of Badass Bosses⁠’. Subscribe to our podcast on ⁠Spotify⁠/⁠YouTube⁠/⁠Apple Podcasts⁠ and all other audio streaming platforms for new episodes on Wednesdays. Contact us: Penny Joyner-Platt – ⁠penny@the-plattform.com⁠ Insta: ⁠@the.plattform⁠ Facebook: ⁠The.Plattform⁠ LinkedIn: ⁠Penny Joyner-Platt⁠ Tigz Rice – ⁠bookings@tigzrice.com⁠ Insta: ⁠@tigzrice.branding⁠ ⁠@tigzrice⁠ Facebook: ⁠Branding By Tigz Rice⁠, ⁠Boudoir By Tigz Rice⁠ LinkedIn: ⁠Tigz Rice⁠ Connor Wells – ⁠connorwells@connorwells.com⁠ Insta: ⁠@cjw_hq⁠ Facebook: ⁠Connor Wells⁠ LinkedIn: ⁠Connor Wells⁠ For Podcast enquiries, contact Penny at: ⁠Penny@diariesofbadassbosses.com⁠
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    46 分
  • Why Every Business Needs a Website: Risks of Relying on Social Media, Branding Benefits, and Investment Insights
    2024/02/28
    Why Every Business Needs a Website: Risks of Relying on Social Media, Branding Benefits, and Investment Insights Diaries of Badass Bosses is hosted by Penny Joyner-Platt (⁠the-plattform.com⁠) and Tigz Rice (⁠tigzrice.com⁠). Produced by Connor Wells (⁠connorwells.com⁠). Welcome to Diaries of Badass Bosses, the podcast series that explores the journeys of entrepreneurs and businesses who have made waves in their industries. In this series, we'll dive into the stories of people who have overcome obstacles, taken risks, and blazed their own trails to success. From start-ups to established companies, we'll hear from founders who have built their businesses from the ground up, and from CEOs who have taken the reins and transformed their organisations. In this episode, Penny and Tigz discuss the importance of having a website for businesses. They highlight the risks of relying solely on social media platforms and emphasize the need for a website as a home on the internet that you have control over. They also discuss the benefits of having a website for branding, credibility, and the ability to update and refresh content. The episode concludes with a discussion on the process of building a new website and the costs involved. Key Takeaways: - Having a website is crucial for businesses as it provides a home on the internet that you have control over. - Relying solely on social media platforms can be risky as you don't own your content and platforms can change or disappear. - A website allows for branding, credibility, and the ability to update and refresh content. - Investing in a website is important for businesses, and costs can vary depending on the complexity and features of the site. Chapter Breakdown: 00:00 Introduction and Catching Up 01:02 Party Planning for Ollie's Birthday 02:00 The Shrek Experience and Wax Figures 03:13 Importance of Having a Website 07:01 The Risks of Relying on Social Media Platforms 09:27 Benefits of Having a Website for Business 10:54 The Significance of a Website for Branding and Credibility 13:25 Access to the Backend of a Website 14:49 Buying URLs and Owning Your Brand Name 17:01 Process of Building a New Website 24:44 Costs of Having a Website 27:40 Summary and Call to Action You can also find us on Instagram ⁠@diariesofbadassbosses⁠, Facebook at ‘⁠DOBB Podcast⁠’ and LinkedIn at ‘⁠Diaries Of Badass Bosses⁠’. Subscribe to our podcast on ⁠Spotify⁠/⁠YouTube⁠/⁠Apple Podcasts⁠ and all other audio streaming platforms for new episodes on Wednesdays. Contact us: Penny Joyner-Platt – ⁠penny@the-plattform.com⁠ Insta: ⁠@the.plattform⁠ Facebook: ⁠The.Plattform⁠ LinkedIn: ⁠Penny Joyner-Platt⁠ Tigz Rice – ⁠bookings@tigzrice.com⁠ Insta: ⁠@tigzrice.branding⁠ ⁠@tigzrice⁠ Facebook: ⁠Branding By Tigz Rice⁠, ⁠Boudoir By Tigz Rice⁠ LinkedIn: ⁠Tigz Rice⁠ Connor Wells – ⁠connorwells@connorwells.com⁠ Insta: ⁠@cjw_hq⁠ Facebook: ⁠Connor Wells⁠ LinkedIn: ⁠Connor Wells⁠ For Podcast enquiries, contact Penny at: ⁠Penny@diariesofbadassbosses.com⁠
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    30 分
  • Empowering Wellness and Inclusivity in the Spa Industry: SpaBreaks.com Founder's Journey - Abi Selby
    2024/02/21
    Empowering Wellness and Inclusivity in the Spa Industry: SpaBreaks.com Founder's Journey - Abi Selby Diaries of Badass Bosses is hosted by Penny Joyner-Platt (⁠the-plattform.com⁠) and Tigz Rice (⁠tigzrice.com⁠). Abi Selby of SpaBreaks.com. Produced by Connor Wells (⁠connorwells.com⁠). Welcome to Diaries of Badass Bosses, the podcast series that explores the journeys of entrepreneurs and businesses who have made waves in their industries. In this series, we'll dive into the stories of people who have overcome obstacles, taken risks, and blazed their own trails to success. From start-ups to established companies, we'll hear from founders who have built their businesses from the ground up, and from CEOs who have taken the reins and transformed their organisations. In this episode of Diaries of Badass Bosses, Abi Selby, the founder of SpaBreaks.com, shares her journey of starting a successful spa booking agency during challenging times. She discusses the importance of spa and wellbeing in reconnecting with ourselves and others, emphasizing the need for inclusivity and quality in the spa industry. Abi highlights the work of the UK Spa Association in supporting spa managers and therapists and shares her dedication to empowering her team and celebrating their accomplishments. She also shares her future plans to make the brand even more famous and expand internationally. Key Takeaways: - Starting a business during challenging times requires resilience and recognizing the potential of your industry - Spa and wellbeing play a crucial role in reconnecting with ourselves and others - Ensuring inclusivity and quality in the spa industry is essential for making everyone feel welcome and valued - Supporting and empowering team members contributes to the success of a business - Breaking down barriers and challenging perceptions in the spa industry is necessary for growth and accessibility Chapter Breakdown: 00:00 Introduction and Starting a Business in Challenging Times 04:22 Introducing Abbie Selby of SpaBreaks.com 07:56 Abi Selby's Journey and Early Challenges 13:00 The Importance of Spa and Wellbeing 20:27 The Power of Spa in Reconnecting with Ourselves 25:39 Ensuring Quality and Inclusivity in the Spa Industry 30:14 The Work of the UK Spa Association 32:55 Breaking Down Barriers and Challenging Perceptions in the Spa Industry 39:22 Empowering and Celebrating Team Members 42:47 Future Plans for SpaBreaks.com You can also find us on Instagram ⁠@diariesofbadassbosses⁠, Facebook at ‘⁠DOBB Podcast⁠’ and LinkedIn at ‘⁠Diaries Of Badass Bosses⁠’. Subscribe to our podcast on ⁠Spotify⁠/⁠YouTube⁠/⁠Apple Podcasts⁠ and all other audio streaming platforms for new episodes on Wednesdays. Contact us: Penny Joyner-Platt – ⁠penny@the-plattform.com⁠ Insta: ⁠@the.plattform⁠ Facebook: ⁠The.Plattform⁠ LinkedIn: ⁠Penny Joyner-Platt⁠ Tigz Rice – ⁠bookings@tigzrice.com⁠ Insta: ⁠@tigzrice.branding⁠ ⁠@tigzrice⁠ Facebook: ⁠Branding By Tigz Rice⁠, ⁠Boudoir By Tigz Rice⁠ LinkedIn: ⁠Tigz Rice⁠ Connor Wells – ⁠connorwells@connorwells.com⁠ Insta: ⁠@cjw_hq⁠ Facebook: ⁠Connor Wells⁠ LinkedIn: ⁠Connor Wells⁠ For Podcast enquiries, contact Penny at: ⁠Penny@diariesofbadassbosses.com⁠
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    49 分