In this episode of the Elearning Unlocked podcast, Gill talks to Ross Dickie, a learning experience consultant at Mind Tools, about how best to carry out evaluation in learning design.

They discuss:

• The importance of evaluation in learning design.
• Measuring learning outcomes and learner engagement.
• Challenges in demonstrating the impact of training programs.
• Frameworks for evaluation, including Will Thalheimer's LTEM model.
• The balance between quantitative and qualitative evaluation measures.
• Action mapping as a foundation for effective evaluation.
• The role of feedback and learner satisfaction in learning experiences.
• The significance of continuous learning and engagement in the field.
• How LLM can be used to identify KPIs and analyse data.

Ross also recommends loads of great books, so get your Christmas wish list started using the links below.

Things mentioned in this episode:

Frameworks

• LTE Model: https://www.worklearning.com/ltem/
• Cathy Moore’s Action Mapping: https://blog.cathy-moore.com/action-mapping/
• Kirkpatrick Model: https://www.kirkpatrickpartners.com/the-kirkpatrick-model/

Books

• Performance Focused Learner Surveys by Will Thalheimer: https://amzn.eu/d/0wrlCe0
• The Tyranny of Metrics by Jerry Z. Muller: https://amzn.eu/d/2diIftT
• Write Better Multiple-Choice Questions to Assess Learning: by Patty Schenk: https://amzn.eu/d/aDWsTo9
• Design for How People Learn by Julie Dirksen: https://amzn.eu/d/e6UFT2j
• Do the Work by Steven Pressfield: https://amzn.eu/d/cn9pTJn

Podcasts and newsletters

• Mind Tools Podcast: https://www.mindtools.com/business/podcast
• The L&D Dispatch: https://www.lddispatch.com
• Philippa Hardman: https://drphilippahardman.substack.com/p/the-post-ai-instructional-designer

In this episode, we chat with Susi Miller, Elearning Accessibility Expert at eLaHub.

Susi wrote the accessibility equivalent of the holy grail. Her book 'Designing Accessible Learning Content: A Practical Guide to Applying best-practice Accessibility Standards to L&D' she is also a regular keynote speaker on accessibility.

They discuss the top accessibility issues organisation's creating elearning are facing, the benefits of accessibility audits and the limitations of authoring tools.

In this episode, we chat with Amy Hanson, Director of Talent Management at Euromonitor International.

We discuss how Amy has integrated AI into her daily activities, and she gives tips on how to get the best from AI.

In this episode, we chat with Tom McDowall, the chair of the Learning Network and the Learning Ambassador for Colossyan.

We discuss the use of branching scenarios (or pathways), how to create them and why.

We both reference a free PDF from Tom called Branching Pathway Design. This link will take you to a LinkedIn post where he shared a copy.

In this episode, Gill Chester and Jennifer Compton talk to Susie Walker about creativity.

In the introduction, we mention a session that Gill ran at a Charity Learning Consortium members meeting in Edinburgh, where she took members through the process we use to design elearning. A video of the session is available here.

During our chat with Susie you will hear about her work as a creativity practitioner and how she uses creative practice to enhance wellbeing.

In this episode, Gill Chester and Jennifer Compton discuss the highs and lows of working with internal Subject Matter Experts (SMEs). They share their experiences and offer tips and suggestions for internal elearning developers to get the best from their relationships with SMEs.

This includes:

• Understand an SME’s starting point.
• Make sure you drive the development process (not them)
• Agree on a goal for the module and use it as your yardstick for decisions!
• Get them to tell you their stories.
• Excite them about the possibilities but set clear expectations on the possible.
• Always try to speak to learners as well.

In (a short) Episode 3, Gill discusses the importance of creating a development process. She covers why it's important to have a clearly defined process, how to set one up, what should be included and what to do when you've been using it for a while.

Here are some example models you might wish to research when designing your own process:

• ADDIE
• Kemp
• People-Process-Product
• Rapid Content Development (RCD)
• SAM
• Systematic design of instruction.

In the episode, she talks to an elearning module from Little Man Project on their development process.

You might also find this post by Laura Shaw on the process they use at Cats Protection helpful.

In this episode, we talk to Gemma Towersey, a Learning Experience Consultant at MindTools For Business.

Gemma has been designing elearning for over 10 years and has a wealth of experience as an instructional designer. She shares some of the techniques she uses to design effective learning for clients. This includes the importance of asking open questions and taking the time to listen.