• Empathy in Leadership: Cultivating Compassionate Cultures with Erika, Chief Empathy Officer

  • 2024/09/12
  • 再生時間: 22 分
  • ポッドキャスト

Empathy in Leadership: Cultivating Compassionate Cultures with Erika, Chief Empathy Officer

  • サマリー

  • Empathy in Leadership: Cultivating Compassionate Cultures with Erika, Chief Empathy Officer


    In this podcast episode, Erika, the Chief Empathy Officer and CEO of Directorie, shares her journey of embracing empathy-driven leadership. She explains the intentionality behind her unique title and how it shapes company culture, particularly in high-stakes industries like pharmaceuticals. Erika highlights the importance of recognizing and addressing employee needs, including advocating for pet bereavement leave, as a way to build loyalty and drive financial growth. The discussion also covers how integrating empathy can alleviate unmanaged grief costs, improve retention, and enhance overall business operations.


    00:04 The Role of a Chief Empathy Officer

    01:22 Empathy in High-Stakes Industries

    02:34 Moments That Matter: Building Empathy at Work

    03:04 The Importance of One-on-Ones

    06:23 Empathy and Pet Bereavement Leave

    10:53 The Business Case for Empathy


    Connect with Erika

    Instagram erika_sinner

    directorie.com


    Connect with Raul

    dogoodwork.io

    linkedin.com/in/dogoodwork

    dogoodwork.io/apply


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あらすじ・解説

Empathy in Leadership: Cultivating Compassionate Cultures with Erika, Chief Empathy Officer


In this podcast episode, Erika, the Chief Empathy Officer and CEO of Directorie, shares her journey of embracing empathy-driven leadership. She explains the intentionality behind her unique title and how it shapes company culture, particularly in high-stakes industries like pharmaceuticals. Erika highlights the importance of recognizing and addressing employee needs, including advocating for pet bereavement leave, as a way to build loyalty and drive financial growth. The discussion also covers how integrating empathy can alleviate unmanaged grief costs, improve retention, and enhance overall business operations.


00:04 The Role of a Chief Empathy Officer

01:22 Empathy in High-Stakes Industries

02:34 Moments That Matter: Building Empathy at Work

03:04 The Importance of One-on-Ones

06:23 Empathy and Pet Bereavement Leave

10:53 The Business Case for Empathy


Connect with Erika

Instagram erika_sinner

directorie.com


Connect with Raul

dogoodwork.io

linkedin.com/in/dogoodwork

dogoodwork.io/apply


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