In episode 4, we are talking to Karen Lake. Karen is the Operations Clinical and Quality Manager for Ryman Healthcare. New Zealand's second-largest aged care and with facilities in Australia too.

Karen oversees the team responsible for standards of care, service and safety within Ryman's villages and has been recently working on a new model of care for people with dementia, which brings the strengths and wishes of the individual to the forefront of care planning.

We cover a lot of topics in this conversation, including the difference between the quality of care and quality of life. Some of the ideas that underpin the new model of dementia care, and some new innovations that are being developed to help give people the edge on aging.

Karen is a terrific source of knowledge for all things dementia and aged care. And there is a lot of gems in this conversation. So we hope you enjoy our conversation.

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Brought to you by SilVR Adventures - every fortnight, we invite aged care industry experts, thought leaders and passionate individuals to share their knowledge and experience with our host Ash De Neef, as we examine ways to improve the quality of care and the quality of life for seniors.

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