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Episode #10 - Customer Experience Principle #9 - Customer Experience doesn't belong anywhere within your business
- 2020/12/30
- 再生時間: 6 分
- ポッドキャスト
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サマリー
あらすじ・解説
Different parts of the business can often lay claim to the 'ownership' of the relationship with the customer, but which part of the business should own Customer Experience Management?