Today on Hotels 101, Rob Hays discussed the incredible journey of Sonny Sra, an industry icon and a personal friend with a remarkable career in the hospitality industry spanning more than 3 decades.

Sonny shares his journey from India to the U.S., switching from a science background to an MBA in Information Systems, and eventually finding his footing in the hospitality industry as a night auditor in Savannah, Georgia.

Sonny’s eventual decision to join Remington Hospitality was tied to a deal involving the hiring of his mentor. This marked the beginning of a successful career where Sonny has held roles from General Manager to Senior Vice President of the Independent Luxury Division.

The conversation transitions to the evolution of the hospitality industry over the past 50 years. Sonny reflects on the transformation from rudimentary methods to sophisticated data and technology, arguing that despite these advancements, the core business of hospitality should not be neglected. He stresses the importance of leaders spending time engaging with their teams, especially in the post-pandemic landscape where new challenges arise.

Join Rob and Sonny for an insightful discussion filled with personal stories, leadership philosophies, and a holistic conversation into what makes the hospitality industry both challenging and rewarding.