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サマリー
あらすじ・解説
Is a great work culture all about perks and goodies? Free lunches, nap rooms, and onsite chefs? Nope. Studies show that perks don’t result in a better work culture, and they don’t create peak performers.
If you’ve got too much drama and negativity in your workplace…you're not alone.
In this episode, Kelly shows you what works and what doesn’t when it comes to creating a happier and more productive work team. This is part one in the three-part Business Trinity series (Culture, Training, Hiring). If you’re not sure how to build an amazing culture in your business, this episode gives you answers.
Here's the Implementation assignment Kelly gave you in this episode:
"Culture is not values or mission statements; those are ideals, not disciplines. Culture is how we treat each other, how we talk to each other, whether or not we trust each other, and how we handle conflict. Culture is about accountability, measuring, a bias for urgency, a focus on solutions, calling it tight - saying what needs to be said - being kind and generous, acknowledging one another, and expressing appreciation." ~ from The Road Less Stupid by Keith Cunningham
- What does the culture in your business look like today?
- How are you treating each other?
- How is conflict being handled?
- How is accountability being handled?
- What are you tolerating?
- Define where you are on a scale of one to 10 on adding value to your clients and your customers.
- Are you at a 10, giving massive, massive value? Or are you at a two?
What you want your company culture to look like? Answer:
- How will we treat each other?
- How will we handle conflict?
- What do you need to get courageous about not tolerating?
Decide on one to two things that need to go right away so you can develop the quality culture that you deserve in your business.
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RESOURCES MENTIONED:
The Reality-Based Rules of the Workplace by Cy Wakeman
Reality-Based Leadership by Cy Wakeman
The Road Less Stupid by Keith Cunningham
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