• Episode #9 - Customer Experience Principle #8 - You only manage part of the customer's experience

  • 2020/12/23
  • 再生時間: 4 分
  • ポッドキャスト

Episode #9 - Customer Experience Principle #8 - You only manage part of the customer's experience

  • サマリー

  • Don't think for one second that one organisation has the ability to control the customer's experience. Going on holiday is so much more than booking a flight...

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あらすじ・解説

Don't think for one second that one organisation has the ability to control the customer's experience. Going on holiday is so much more than booking a flight...

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Episode #9 - Customer Experience Principle #8 - You only manage part of the customer's experienceに寄せられたリスナーの声

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