-
Episode #9 - Customer Experience Principle #8 - You only manage part of the customer's experience
- 2020/12/23
- 再生時間: 4 分
- ポッドキャスト
-
サマリー
あらすじ・解説
Don't think for one second that one organisation has the ability to control the customer's experience. Going on holiday is so much more than booking a flight...
activate_buybox_copy_target_t1