• From Runway to Digital: How AI is Revolutionizing Luxury Shopping with Nicole Goldberg of SIMKHAI

  • 2025/03/31
  • 再生時間： 18 分
  • ポッドキャスト

From Runway to Digital: How AI is Revolutionizing Luxury Shopping with Nicole Goldberg of SIMKHAI

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  • サマリー

  • The conversation focuses on the importance of building relationships in retail, particularly in bridging the gap between in-store experiences and online shopping. The discussion highlights the use of platforms like Endear to enhance communication and foster connections with customers.


    Takeaways

    • We are using Endear for all of our retail store clients.
    • We can communicate directly through the platform.
    • Exploring how to bring in-store experiences to the website.
    • It's about the relationship with the people at the company.
    • Building relationships with the clothing itself is crucial.
    • We need to focus on online customer relationships.
    • The experience should be seamless between online and offline.
    • Customer communication is key in retail.
    • Enhancing customer experience is a priority.
    • The goal is to create a personal connection with customers.


    Chapters

    00:00
    Introduction to SIMKHAI and the Hosts

    02:04
    Transitioning from Wholesale to DTC

    05:06
    Building a Luxury Online Experience

    10:07
    Integrating AI in E-commerce

    14:12
    Client Telling and Personalization Strategies
    続きを読む 一部表示

あらすじ・解説

The conversation focuses on the importance of building relationships in retail, particularly in bridging the gap between in-store experiences and online shopping. The discussion highlights the use of platforms like Endear to enhance communication and foster connections with customers.


Takeaways

  • We are using Endear for all of our retail store clients.
  • We can communicate directly through the platform.
  • Exploring how to bring in-store experiences to the website.
  • It's about the relationship with the people at the company.
  • Building relationships with the clothing itself is crucial.
  • We need to focus on online customer relationships.
  • The experience should be seamless between online and offline.
  • Customer communication is key in retail.
  • Enhancing customer experience is a priority.
  • The goal is to create a personal connection with customers.


Chapters

00:00
Introduction to SIMKHAI and the Hosts

02:04
Transitioning from Wholesale to DTC

05:06
Building a Luxury Online Experience

10:07
Integrating AI in E-commerce

14:12
Client Telling and Personalization Strategies
続きを読む 一部表示

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