In this episode we talk to the amazing team at Grace Medical Home to uncover how digital forms and telemedicine saved their organization. Grace Medical Home provides free healthcare to the uninsured across Orange County, Florida. Mend donated our software platform to GMH in 2018.

We also discuss how Grace Medical Home worked with the state to change e-signature laws. GMH also worked with the county to secure funding in perpetuity to help support their Telemedicine program. GMH also received FCC grant funding for equipment to help support patient engagement initiatives.

We are grateful that organizations like Grace Medical Home exist to help those in our community without access to healthcare.

https://www.gracemedicalhome.org/

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In this episode we discuss digital mental health with Dr. Aragam. Dr Gowri Aragam is a psychiatrist at UCSF, the first academic laboratory for mental health innovation where she co-developed and directed a university-wide course of mental health product development. Dr Aragam has been a consultant for multiple tech companies, with her work featured in Wired and TechCrunch, and was a 2020 Fast Company Innovation by Design Finalist. Dr Aragam is currently a Scientific Advisor to BetterUp. Dr Aragam was a Chief Resident at Massachusetts General Hospital/McLean Hospital. She received her MD from the University of Massachusetts and AB in Neurobiology from Harvard. She recently completed her fellowship in consult liaison psychiatry at UCSF.

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In this episode we discuss the following:

- Trends in digital health

- Digital mental health

- Sensors and their potential to help treat mental health

- The need for support around digital tools

- Clinician burnout and virtual care delivery

- And much more

Healthcare providers rely on getting paid in order to continue operating, and bad debt can have a significant impact on any business. Here are some of the most recent patient payment statistics as they relate to healthcare and what you can do as an organization to ensure timely payment.

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Digital health in the post-pandemic world is going to revolutionize how patients interact with healthcare organizations and providers. What will the future look like for digital healthcare over the next few years? Matt McBride, CEO & Co-Founder of Mend, shares a vision for the digital healthcare revolution.

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Patient no-shows have been an ongoing problem for medical providers for several decades. Before the COVID-19 pandemic, no-show rates across the U.S. healthcare system ranged from 5% to 50%. After the start of the pandemic, no-show percentages soared as patients stayed home. The patient no-show issue has significant adverse consequences for both providers and patients.

In this episode we discuss the frontlines of offering a virtual-first primary care program with Dr. Matthew Sakumoto. Dr. Matthew Sakumoto is an Internal Medicine-trained primary care physician with board certification in Clinical Informatics. Passionate about improving healthcare delivery with interests in telehealth, population health management, and improving patient access and outcomes.

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In this episode we discuss the following:

- Virtual-first primary care
- Value based telemedicine
- The frontlines of conducting Telehealth visits before and during the pandemic
- Differences in examination techniques through video visits
- The future of telemedicine
- Advice for leadership from the frontlines of care
- Virtual care empathy
- And much more

Virtual health is the future of healthcare. Learn more about the future of telemedicine & patient engagement from the experts that are revolutionizing it.

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Building a productive and sustainable telemedicine and patient engagement strategy is vital for the future success of large health organizations. Mend presents KPIs every healthcare executive should track along with actual data from millions of patients.

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Watch our webinar to learn how to run a highly-productive telehealth program and which key metrics are best to track success.

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What did 2021 teach us about the future of telehealth? In this guide, you will review 5 studies that focused on the impact of telehealth in different aspects of healthcare, particularly during the pandemic.

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