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Learn from special guest Steve Horvath how to build trust, improve communication, and lead your HOA with strength and transparency!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Robert Nordlund welcomes longtime homeowner advocate Steve Horvath to share hard-won wisdom from the boardroom. Steve, co-founder of HOA United, unpacks how board members can go beyond the bare minimum and truly advocate for their communities. They explore why open meetings matter, how to ask better questions, and why blind trust in experts can lead to costly mistakes.

Some Key Takeaways for viewers and listeners:

• Advocate, Participate, Escalate

• “Satisficing” – a choice made to accept an imperfect or incomplete outcome, out of expediency

• Trust, but verify

• Seek expert counsel, but don’t just take them at their word

• Don’t be satisfied with achieving minimum standards

• Book: “Privatopia” by Evan McKenzie

• Book: “Decision Making in Communities: Why Groups of Smart People Sometimes Make Bad Decisions” by Jasmine Martirossian"

Learn more about HOA United here

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

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Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...

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100 episodes in, we’re sharing the biggest HOA board lessons on civility, communication, and running better communities. Here's what we’ve learned
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

What have 100 HOA podcast episodes taught us about building better boards, improving communication, and avoiding legal pitfalls? Robert Nordlund, Kevin Davis, and Julie Adamen reflect on the most important lessons learned from years of supporting volunteer HOA board members. Learn how to lower the temperature in your community, avoid common HOA lawsuits, and foster stronger connections between boards and residents! And THANK YOU to everyone who has listened for 100 episodes!

Chapters from Today's Episode:

00:00 Why is the HOA industry a never-ending snowball of challenges?

03:47 Why do insurance and reserve experts love these conversations?

04:30 What do board members need most?

05:47 Why is learning from board heroes so inspiring?

16:11 How do personality shifts on a board impact its effectiveness?

17:49 Why does education make the biggest difference for board success?

18:15 How do better-run communities reduce risk and increase peace?

22:54 What happens when boards fail to communicate or take action?

26:00 What does running a board have in common with running a city?

28:37 What do the most popular podcast episodes tell us about board needs?

29:27 How is this podcast different from webinars or typical education?

30:02 Why are HOA issues timeless and why do these episodes still matter?

31:02 Final reflections. What keeps this podcast going strong?

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...

Send us a text

Struggling with HOA rules? Learn how one board member handled parking chaos, dumpster drama, and real accountability.
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

HOA rules are meant to protect the community, but what happens when no one follows them? In this HOA Board Heroes episode, board member Calvin shares how his HOA tackled parking abuse, dumpster dumping, and the tricky line between enforcement and empathy. Learn how strong leadership, documentation, and consistency can restore trust and order (even when state laws fall short).

Chapters from This Episode:

0:00 What Makes an HOA Board Hero?

01:58 Who Is Calvin, and How Did He Step Up for His Community?

06:30 How Should Boards Handle Parking Abuse, Trash Issues, and Rule-Breakers?

11:05 What Does Fair and Consistent Enforcement Really Look Like?

16:45 Why Is Documentation So Critical in HOA Decision-Making?

19:50 What Happens When Real Estate Agents Don’t Disclose HOA Rules?

23:40 Are State Laws Failing to Support HOAs Effectively?

27:15 How Can Boards Build Accountability Without Losing Their Cool?

32:30 What Are the Key Takeaways for HOA Board Success?

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Shop!
HOA insights now has its very own merch store! Our team has whipped up some hats, mugs, T-Shirts, & more that we think Volunteer HOA Boardmembers are gonna love. We also offer dozens of FREE zoom backgrounds. Available in our Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen
https://www.linkedin.com/in/julieadamen/

Kevin Davis, CIRMS
https://www.linked...