Anshita: Hello, and welcome to another episode in our tech of the week podcast series. I am Anshita Solanki, Senior Content Writer at Softweb Solutions. I have with me, Abhinav Srivastava, Sr. Business Manager at Softweb Solutions – an Avnet company.

Our today’s episode is dedicated to artificial intelligence, and I would like Abhinav to talk about how companies across industries can use AI to accelerate their digital transformation journey and create value across different areas of the business chain.

So, Abhinav, can you please tell us about the current situation of AI adoption, considering the new normal?

Abhinav: Sure, Anshita.

The unprecedented global crisis has triggered a monstrous shock in demand and supply, disturbing the ability of many companies to foresee future trends. The fragility of the situation has forced technology laggards to rethink upon their entire business value chain model including manufacturing, retail, supply chain and more. The key is to embrace AI as integral part of the business model, putting the technology at the center of the organization.

Meanwhile, those who have already implemented AI are better equipped to manage and streamline their entire business model, including supply chain processes, channels, products and deliver on consumer needs with speed, scale and specificity. So, what I am trying to say is AI can play a vital role in recovering faster from the ongoing crisis and establishing more resilient enterprises.

Anshita: Right, so you mentioned that AI plays a vital role. Can you further explain how AI enables businesses to find success in the new reality and assess the true potential of AI across the entire business chain, including the five major areas, which we’ll discuss as we go.

Abhinav: Before I answer your question, let me tell you that these areas may have different degrees of relevance for sectors and industries, and the usage may differ accordingly too.

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