Your top performer just accepted a promotion. She’s incredible, and you’re confident she’ll excel in her new role, guiding her team to achieve the same level of success she has.

Or will she?

Your top performers are great at their jobs, but managing a team? That's a whole new ballgame!

🛎 In this episode of Marc Haine Live, Marc sits down with Ross Saunders to dive into one of the biggest, most expensive challenges businesses face—why your best employees often become your worst managers—and what’s really going on beneath the surface.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

By day, Ross is a privacy and governance specialist, working with companies and their employees to safeguard personal information, implementing programs at a global scale, and training managerial champions across the board. But by night, Ross has a passion project which is helping new managers succeed in the roles that they have recently been promoted to, regardless of their industry.

His book, “This is NOT what I signed up for”, is a personal account of successes and failures (without all the flashy academic frameworks and models) that details and teaches the skills you need to succeed as a first-time manager. This has spawned coaching, several upcoming courses, and a second edition of the book covering new skill sets in an evolving world.

Ross holds a master’s degree in the management of technology and innovation, and has been managing managers across industries and disciplines for more than a decade.

www.thisisnotwhatisignedupfor.com instagram.com/rossgsaunders linkedin.com/in/rgsaunders

Find out what kind of Delegator you are and get Marc's 15 point Delegation Checklist. Take the quiz now: https://zurl.co/eJxl

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Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

+1 (780) 729-4932

🗓️ https://meetwith.marchaine.com

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Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.