エピソード

  • Building Trust with Bruce Temkin: Godfather of CX

    Building Trust with Bruce Temkin: Godfather of CX
    2024/09/18

    Bruce led the Qualtrics’ XM Institute for 5 years, spent over a decade at Forrester and co-founded the CXPA.
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    57 分
  • Be More Zappos: A Conversation with Alex Genov

    Be More Zappos: A Conversation with Alex Genov
    2024/09/18

    Trust Builders launch with co-host, Alex Genov, Head of Customer Research and Marketing Insights at Zappos.
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    26 分