Explore the life and career of Brett White, CEO of Weave, an AI-powered platform designed to support small and mid-sized medical practices. Brett shares his formative experiences growing up in Northern California, working on a farm, and benefiting from his father's career as an airline pilot. These early influences instilled in him a strong work ethic and an appreciation for the value of hard work and simple living, shaping his approach to leadership and innovation in healthcare.

We trace Brett's professional journey, starting from his decision to study business economics at UC Santa Barbara, leading to a career in accounting with Arthur Young, and later transitioning to Oracle. Brett's career trajectory underscores the importance of hustle and results in achieving success. He eventually moved on to become CFO for various companies, including Mindbody, before joining Weave. Brett discusses his passion for helping small business owners, particularly doctors, and the satisfaction derived from supporting their success through technology.

In our conversation, we examine the current landscape of small and mid-sized specialty medical practices and how they thrive by focusing on key metrics and efficient processes. Brett explains how technology and AI can enhance efficiency, improve revenue cycle management, and reduce staff workload, citing specific examples like AI assistants automating review responses. Additionally, we explore how modern communication and payment systems can significantly enhance patient experience, reduce no-shows, and streamline collections, ultimately benefiting patients and healthcare providers.

Listen in as Brett White provides valuable insights and perspectives on the integration of technology in healthcare and its potential to transform patient care and business operations.

Host David E. Williams is president of healthcare strategy consulting firm Health Business Group. Produced by Dafna Williams.