No matter how focused we are. No matter all the planning we've done, disruptions happen! Usually when we don't want them to happen or aren't prepared for them. What do we do then? With his newly-found knowledge of CTQ (Critical To Quality) Requirements, which Dr Lugo describes as "the voice of the customer," Chief Vásquez asks Dr Lugo even more questions. He's, obviously, a lifelong learner. Disruptions happen!

Chief and Dr Lugo create some energy in this episode. Chief suggests a discussion on the saying, “The best way to predict the future is to create it.” That gets things rolling. Is the future predictable? Do Chief and Lugo agree? Will Dr Lugo actually agree with Chief? They discuss many perspectives and topics including CTQ (Critical to Quality) requirements which Lugo educates Chief on and ends with next week’s topic on disruptions. How’s THAT for a transition?

Dr Lugo and Chief continue their bantering about an array of topics that are trending on social media as the new year begins. A hot topic for the team is where people work best. Where's the best place for employees to do their work? Chief supports a hybrid concept. Dr Lugo might not. Both agree that leaders must look to the future constantly and consistently.

Dr Lugo and Chief Vásquez wish their listeners a Happy New Year as they begin a new season of new topics. This episode includes the idea of "trends" or "what's trending." They discuss social, economic, and cultural trends, and their effects on leading and creating futures. Can't leave out AI! What effect does it have on organizational futures? And what about working from home?! So many topics. So many thoughts. Listen in and enjoy today's episode.

Dr Lugo and Chief conclude the season with their discussion on gratitude, valuing, and appreciating. As the holiday season approaches, those concepts are important to consider and practice, particularly when maintaining our personal resilience. We thank all of our listeners for following us and hope that what you've heard in these episodes will help empower you to be your best self. We're grateful for your support, we value you, and appreciate you taking the time to join us. We'll see you again in January 2025. Until then, Happy Holidays!

Dr Lugo and Chief share their thoughts on the importance and significance of Veteran's Day. It's not about grilling hamburgers and hot dogs. Having served in the military, they both have experiences and perspectives on that holiday, including the concepts of unity, community, culture, initiative, and purpose.

Dr Lugo and Chief Vásquez discuss a most important practice that many leaders neglect, the practice of solitude, and its power. Dr Lugo express how leaders, and people in general, often lose their ability to hear their own voice and tend to repeat what others are saying. Chief shares how reflecting on one's character affects one's leadership.

In this episode, Dr Lugo and Chief think, then share, their thoughts on the idea of thinking. They discuss Future's Thinking including Jim Dator's Four Futures and other thoughts on thoughts. Thinking is good, but as Dr Lugo says, it has to evolve into action!