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  • LME 042 - Flawless Onboarding: How To Set New Hires Up For Success

    LME 042 - Flawless Onboarding: How To Set New Hires Up For Success
    2025/02/19

    A well-structured onboarding process can make or break employee retention. What can you do to set new hires up for success?

    Onboarding Checklist:
    https://www.berndgeropp.com/subscribe-checklist-onboarding

    Shownotes:
    https://www.berndgeropp.com/flawless-onboarding
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    8 分
  • LME041 - How To Earn Respect As A Leader

    LME041 - How To Earn Respect As A Leader
    2025/02/12

    Many people think respect comes from being nice.

    Wrong.

    Respect isn’t just a polite smile – it’s the result of clarity, trust, and decisiveness.

    Shownotes:
    https://www.berndgeropp.com/respect
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    10 分
  • LME040 - How Many People Can You Effectively Lead?

    LME040 - How Many People Can You Effectively Lead?
    2025/02/05

    It’s a question that comes up in leadership discussions time and again:
    What’s the ideal number of direct reports a leader should have?

    The answer isn’t as simple as a fixed number, but research and experience suggest that 7 ± 2 is often the sweet spot.

    But what can you do, when you lead 15 people o more? That's what we are talking about in this podcast episode!

    Shownotes:
    https://www.berndgeropp.com/how-many-people-can-you-lead
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    10 分
  • LME 039 - How to Set Clear Expectations for Your Team

    LME 039 - How to Set Clear Expectations for Your Team
    2025/01/29
    Shownotes: https://www.berndgeropp.com/setting-clear-expectations In today’s episode, we’re diving into a topic that might seem simple but is often overlooked: setting clear expectations for your employees. When was the last time you explicitly communicated what you expect from your team? If you’re thinking, “Well, they should already know,” then this episode is especially for you. Why Clarity Matters As leaders, we often assume our team knows what we want. After all, isn’t it obvious that deadlines matter? Or that quality is non-negotiable? But here’s the thing: what’s obvious to you might not be obvious to them. Imagine this scenario: You’re swamped with work, juggling five critical projects. You assign a team member, let’s call him Mark, to prepare a client report due by 9 a.m. the next morning. Mark works tirelessly through the night but realizes at 6 a.m. that he won’t be able to deliver both a polished and punctual report. He faces a tough choice: Option A: Send the report at 9 a.m. as promised, knowing the content is accurate but the formatting and design don’t meet your company’s usual high standards.Option B: Inform the client it’ll be late, deliver it at 11 a.m., and ensure the report reflects the quality and professionalism your company is known for. What should Mark do? If you haven’t clearly communicated your priorities—whether timeliness or quality matters more—he’s left guessing. And here’s the kicker: either choice might disappoint you if it doesn’t align with your expectations. Different Leaders, Different Expectations Here’s what two leaders might say in this scenario: Leader 1: “Mark, deadlines are sacred. We promised the client 9 a.m., and we deliver what we promise—no matter what. A delay is unacceptable.” Leader 2: “Mark, our brand is built on quality. I’d rather we take a little extra time to ensure every detail reflects our high standards. Let the client know it’ll arrive by 11 a.m.” Both perspectives are valid, but they represent very different values. The question is: have you shared your expectations with your team? Writing Down Your Expectations Let’s try an exercise. Grab a piece of paper and write down what you expect from your team. Things like: PunctualityMeeting deadlinesTeam collaborationCustomer satisfaction Now, rank these in order of importance. Is hitting a sales target more critical than achieving zero defects in production? Does responding to client emails quickly outrank completing internal reports? The reality is, priorities can shift based on context, and your team needs clarity to adapt. Expectations in Communication Expectations extend beyond tasks and into communication. Take this real-life example: A regional manager once told his team, “I expect responses to my emails within one hour during business hours.” Now, let’s break it down. What he got right: He clearly articulated his expectation. What he got wrong: The expectation itself was impractical. Constantly monitoring and responding to emails disrupts productivity. A better approach? Clearly define your expectations for communication. For instance: How often should employees update you?Should updates be via email, instant message, or during meetings?How detailed should status reports be? A quick email summary or a full-blown report? The point is, don’t assume your team knows what you mean. Ask them to repeat back what they understand, and you’ll likely uncover gaps in understanding. Miscommunication: A Common Pitfall Here’s a quick test for you: ask your team to describe your expectations in their own words. Chances are, you’ll find discrepancies. This doesn’t mean your team isn’t listening—it often means you haven’t been clear or consistent enough. Real-Life Example: Status Updates Let’s say you ask Sarah, a project manager, for a status update. You’re expecting a concise email with key points, but she delivers a five-page report. Or worse, she sends a single sentence that leaves you with more questions than answers. This misalignment often happens because we fail to define what a “status update” means. Should it be a couple of bullet points? A detailed breakdown? Clarify this upfront, and you’ll save both time and frustration. The Cost of Assumptions As the saying goes, “After three years, every leader has the team they deserve.” If your employees aren’t meeting expectations, it’s worth asking yourself: Have I clearly communicated what I want?Have I revisited and reinforced those expectations regularly? Practical Tips for Setting Expectations Start with a Conversation Sit down with your team and discuss what you expect from them—not just in tasks but in behavior and communication. For example: “When I ask for a report, I expect a summary of key findings, no more than one page.”“When working remotely, please respond to messages within two hours unless you’re in a meeting.” ...
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    9 分
  • LME 038 - Who Should You Promote?

    LME 038 - Who Should You Promote?
    2025/01/22
    Shownotes: https://www.berndgeropp.com/who-should-you-promote Checklist: Who to promote?: https://www.berndgeropp.com/checklist-evaluate-leaders In today’s episode, we’re tackling one of the most critical decisions you’ll face as a leader or entrepreneur: who to promote into a leadership role. This isn’t just about rewarding high performers—it’s about shaping the future of your team and of your business. Why Promotions Are More Than Just a Title If you are a business owner and your business is growing, you’ve likely felt the pressure: more customers, more responsibilities, and, unfortunately, more chaos. You may have hired new employees to lighten your load, but somehow, you’re still trapped in the day-to-day grind, managing tasks and firefighting problems. Sound familiar? Here’s the thing: growth demands structure. Once you have more than seven direct reports, it’s time to rethink your organization. You need leaders to take responsibility for specific areas—not just tasks—so you can focus on steering the business, not managing every detail. But here’s the million-dollar question: who should you promote? Three Questions to Define the Role Before you choose the right person, you need to clarify the role. Start by answering these three critical questions: What will this leader be responsible for? Be specific. For example, if you’re hiring a marketing leader, will they oversee social media strategy? Content creation? Team management? Define their scope clearly. Example: Suppose you’re hiring a team leader for your marketing department. Will they oversee just social media, or will they also manage email campaigns and SEO? Clarify their exact scope. What decisions can they make independently? Leadership comes with autonomy. Decide which decisions this leader can make alone and when they need to consult you. For instance, can they approve campaign budgets? Adjust team schedules? Example: Can this leader approve campaign budgets on their own, or must they get approval from you? Deciding on autonomy levels upfront avoids confusion later. How will you measure their success? Reaching goals is obvious, but consider behavior too. Does the candidate inspire their team? Are they collaborative with peers? Success isn’t just about hitting numbers—it’s about embodying your company’s values. Example: It’s not enough to say, “Hit marketing targets.” Will success also mean fostering collaboration across departments? Maintaining high team morale? Be specific. Take time to write down your answers. These will serve as a foundation for your expectations and help you evaluate candidates objectively. Internal Promotion vs. External Hire Once you’ve defined the role, the next step is deciding whether to promote from within or hire externally. Promoting an existing employee often makes sense—they know your business, your culture, and your challenges. But how do you decide if someone is ready? Let’s dive into 10 key traits you should look for in potential leaders. The 10 Traits of a Strong Leader Trustworthiness Only promote someone you trust. This isn’t about their technical skills—it’s about their integrity. Will they act in the company’s best interests, even when no one is watching? You wouldn’t promote an employee who bent company rules to their advantage. Instead, look for someone who has consistently acted with integrity. Example like Sarah, who ensured compliance even when it meant pushing back on client demands. Loyalty A leader must have your back, especially in tough situations. They can disagree with you privately, but once a decision is made, they should fully support it. Loyalty is non-negotiable. Example: Imagine promoting someone like Alex, who always defends company decisions to clients and colleagues, even when he personally disagrees. Contrast that with someone who undermines leadership in private—such behavior is a red flag. Track Record Look for employees who consistently meet or exceed expectations in their current role. But beware: the best technical expert isn’t always the best leader. Leadership requires a completely different skill set. Example: Jane, your top salesperson, meets her quotas every month but prefers working independently. Meanwhile, Michael, a mid-level performer, often mentors junior staff and collaborates across teams. Michael might be the better leadership candidate because leadership requires teamwork, not solo success. Willingness to Learn Leadership is a journey, not a destination. Your ideal candidate should embrace feedback, admit mistakes, and actively seek opportunities to grow. Example: Consider Anna, who eagerly took additional courses to upskill, versus Jack, who avoids feedback. Anna’s growth mindset signals readiness for leadership. Team-Oriented Mindset Great leaders are team players. They motivate others, build strong relationships, and foster collaboration. Avoid promoting lone ...
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    15 分
  • LME 037 - My Experience with AI So Far

    LME 037 - My Experience with AI So Far
    2025/01/15

    Shownotes:
    https://www.berndgeropp.com/my-experience-with-ai

    Today, I want to share a personal story and my current thoughts on artificial intelligence (AI).

    A Surprising AI Conversation

    A couple of weeks ago, I was on a long drive, listening to an audiobook about OKRs—Objectives and Key Results—a popular framework for setting and tracking goals. While the book offered great insights, it felt overly optimistic, glossing over some potential challenges with OKRs.

    As I was pondering these issues, I thought, “Who can I discuss this with right now?” Instead of calling someone, I decided to open ChatGPT. But this time, I didn’t just type; I talked. Yes, I had a full voice conversation with ChatGPT using its text-to-speech capabilities.

    I spoke to ChatGPT as if it were a friend—casually, openly, and without overthinking. And it replied in a natural, conversational way. To my surprise, this wasn’t just a Q&A. It felt like a real discussion. I even caught myself gesturing as if I were talking to another person. At that moment, I was fascinated—and a bit unsettled.

    AI in Leadership and Beyond

    This experience got me thinking: How can AI like ChatGPT be used in a professional context? Could it become a “virtual team member” during strategy meetings? Could two AI models debate with each other to generate fresh perspectives? And what impact will this have on how we work and interact?

    AI is no longer a futuristic concept. It’s here, reshaping how we live and work. For example, AI excels at dynamic, complex tasks like autonomous driving, predictive modeling, and chatbots. In contrast, automation focuses on repetitive, rule-based tasks to increase efficiency and reduce errors. The real power lies in combining the two—what experts call “intelligent automation.”

    Challenges and Limitations

    While AI is powerful, it’s not without flaws. Let me share an example. I recently experimented with creating a customized AI chatbot, “Ask Bernd.” I trained it using my own leadership materials, including podcasts and video scripts. The goal was to make “Ask Bernd” answer leadership questions as I would.

    While the responses were often insightful, they occasionally contained fabricated details. For instance, it would refer to specific videos in my course that didn’t exist. This issue, known as AI “hallucination,” highlights a critical limitation: AI can produce convincing but factually incorrect answers.

    For businesses, this is a serious concern. Imagine using AI to create an internal knowledge base, only to find it spreading misinformation. Trusting AI blindly can lead to costly mistakes.

    Why You Should Engage with AI Now

    Despite its limitations, AI is a game-changer. Ignoring it isn’t an option. Remember the early 2000s, when some dismissed the internet as a passing fad? We all know how that turned out.

    As a leader, you need to experiment with AI tools—whether it’s ChatGPT, Google Gemini, or others. Encourage your team to do the same. Right now, no one has decades of experience with AI because the field is evolving so quickly. This is your chance to learn, adapt, and stay ahead.

    Practical Tips for Leaders

    Here are a few ways to start:

    1. Experiment Freely: Try tools like ChatGPT for drafting emails, creating job descriptions, or preparing interview questions.
    2. Empower Your Team: Show your employees how AI can make their work easier and more efficient.
    3. Continuous Learning: Attend webinars, take courses, and follow AI experts to stay updated.

    Remember, AI is not a replacement but a tool. Those who learn to leverage it will thrive, while those who don’t risk being left behind.

    Closing Thoughts

    AI is not just a buzzword; it’s a transformative technology shaping our future. As leaders, it’s up to us to guide our teams in embracing this change and using AI as a strategic advantage.
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    7 分
  • LME 036 - My Remote Work Experience - Lessons Learned

    LME 036 - My Remote Work Experience - Lessons Learned
    2025/01/08
    Shownotes: https://www.berndgeropp.com/remote-work-experience Today, I want to dive into a topic that's more relevant than ever: remote work. I'll share my personal experiences leading a fully remote team, explore who remote work is suited for, and discuss why some companies are still hesitant to embrace it. Embracing Remote Work When I started building my team, I made a deliberate decision: we’d work fully remote. That decision shaped everything—from hiring to how we communicate and collaborate. Today, my team consists of four people: Alex, Simone, Ersin, and myself. And yes, we're thriving in a remote setup. But here’s the thing: remote work isn’t for everyone. It demands self-discipline, responsibility, and excellent self-management. If these qualities aren’t present, remote work can quickly fall apart. The Rise of Remote Work In the U.S., remote work skyrocketed during the pandemic, forcing many businesses to adapt overnight. Employees loved the flexibility and saved commute time, and many never looked back. Today, hybrid work has become the norm in many industries. However, tech giants like Apple and Meta are leading a counter-movement, calling employees back to the office. Tim Cook, Apple’s CEO, famously said, "There’s no substitute for face-to-face collaboration." While he’s not wrong, I believe face-to-face interactions don’t necessarily mean daily office attendance. Instead, they can be achieved through periodic in-person team meetups, which is exactly what my team does. Remote Work Challenges – And How to Overcome Them Managing a remote team isn’t without its challenges. Communication, team spirit, and alignment can become tricky without the right processes in place. But here’s a hard truth: remote work doesn’t create leadership issues—it reveals them. If your team isn’t self-managing or struggles with accountability, that’s likely a leadership issue, not a remote work issue. As I always say, after two years, every leader has the team they deserve. So, if your remote team is failing, it’s time to take a hard look at your leadership practices. Keys to Remote Work Success Over the years, I’ve identified five principles that have helped my team succeed remotely: Clear Communication Channels We use Zoom for meetings and quick check-ins, and emails for longer messages. Everyone is expected to respond within a business day—but immediate responses aren’t required.Defined Responsibilities Each team member owns their domain. For example, Alex handles marketing and video production, Simone manages community and events, and Ersin focuses on leadership coaching. Ownership fosters creativity and expertise.Regular In-Person Meetups Every 4–6 weeks, we meet in person—whether for a strategy session, a conference, or just team-building. For example, we attended a marketing conference in Frankfurt last fall and have a team retreat planned in Hamburg next week. Continuous Learning Professional development is a priority. From conferences like VidSummit in Los Angeles to sales training programs, we invest in learning as a team. Quarterly Strategy Meetings Every quarter, we reflect on our achievements and set goals for the next quarter. This ensures alignment and keeps us moving forward. Who is Remote Work For? Remote work isn’t one-size-fits-all. It’s ideal for knowledge workers who value flexibility and autonomy but less so for roles requiring hands-on tasks or constant supervision. For companies hesitant to adopt remote or hybrid models, here’s a reality check: in today’s job market, offering flexibility is often non-negotiable for attracting and retaining top talent. Closing Thoughts Remote work isn’t a passing trend; it’s a fundamental shift in how we work. As leaders, we must adapt and find ways to make it work for our teams and businesses. That means investing in your people, refining your processes, and embracing change. Thank you for tuning in to Leadership Made Easy. If you found this episode valuable, please share it or leave a review. And as always, keep leading with intention and purpose. Until next time!
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    7 分
  • LME 035 - Leadership in 2025: A Fresh Start After the Break

    LME 035 - Leadership in 2025: A Fresh Start After the Break
    2025/01/01

    Shownotes:
    https://www.berndgeropp.com/leadership-in-2025

    Welcome back to 'Leadership Made Easy, the podcast where we simplify the art of leadership for small and medium-sized businesses.

    Its been quite a while since our last episode - in fact, over three years.

    Thank you

    A big thank-you to all of you who have stayed connected, kept listening to past episodes, and even joined our email list during this time. Your support and interest mean the world to me.

    So, where have I been?

    Well, I‘ve spent the past few years focusing on my work in Germany, helping leaders and especially business owners build stronger teams and lead with confidence.

    But I‘ve always known I would return to this podcast, because leadership challenges are universal, and this is where we can tackle them together.

    Over the last years I build a small but mighty team. Everyone in my team is an expert in their field. In one of the next episodes I will introduce them to you.

    Working with such a great team was a game changer for me. And that is now why I finally have the time to focus on this podcast again.

    Trends in 2025

    As we step into 2025, the landscape for leaders continues to evolve. Whether you are leading a small team or managing a growing business, the challenges are real - From hybrid work environments to the integration of AI and technology, to retaining great talent in a competitive market.

    But let me tell you: leadership remains the single most important factor in a business success.

    In todays episode, I want to share three key trends that I believe every leader should focus on in 2025:

    1. Empowering Hybrid Teams: Many of us are still adapting to managing people both in-person and remotely. All my team members are working remotely. I‘ll share my experience how this works in detail and I’ll give you my tips on how to create trust and accountability in such a team.
    2. Leveraging AI Without Losing the Human Touch: AI is a powerful tool for efficiency, but the best leaders know how to balance data-driven decisions with emotional intelligence.
      Over the last 12 months I played around with AI for my business and I interviewed several experts on this matter. Some results are fascinating, others are rather sobering. So I’ll keep you updated on my AI Journey in this podcast.

    3. Building Leadership at Every Level: In 2025, the best teams won‘t rely on a single leader. In one of the neyxt episodes of this podcast I‘ll share my ideas on how to identify and develop future leaders within your team.

    Each of these trends represents a unique challenge, but also an incredible opportunity. And in the coming weeks, we‘ll dive deeper into each of these topics.
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    8 分