In this episode of Looking Forward, we discuss the transformative world of agentic AI—where AI doesn’t just analyze or create but takes actionable steps to solve real business challenges.

Join hosts AJ and Jen as they explore the profound implications of this next-level technology with two special guests:

• Doug, who unpacks the strategic potential of agentic AI and its ability to reshape workforces and business operations.
• Brian, who shares the inside story of building Sandy, their proprietary agentic AI solution, offering a glimpse into its architecture, unique features, and future potential.

Discover how agentic AI is revolutionizing industries by automating mundane tasks, enhancing human productivity, and delivering seamless 24/7 service. From prequalifying leads to acting as a personalized tutor or procurement analyst, agentic AI is turning ideas into impactful actions.

We also discuss challenges like building trust, overcoming technical hurdles, and ensuring system reliability—while peeking into the future of this groundbreaking field.

Tune in to learn how agentic AI is poised to redefine business processes and why now is the time to explore its potential.

🎙️ Don’t forget to subscribe, leave a review, and keep the conversation going!

Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward on:

• Spotify (⁠⁠https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY⁠⁠)⁠
• Apple Podcasts (⁠⁠https://podcasts.apple.com/us/podcast/looking-forward/id1762689529⁠⁠)
• Youtube⁠ (⁠⁠https://www.youtube.com/@LookingForward-fm⁠⁠)
• Or wherever else you get your podcasts.For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. ⁠⁠https://www.instagram.com/lookingforward.fm⁠⁠

-- An ⁠Ampersand Consulting⁠ production. ⁠⁠⁠https://www.thinkampersand.com⁠

In this unique episode of Looking Forward, Alejandro and Jennifer dive into the role of agentic AI in content creation and beyond. From discussing the tools they use, like Descript, to exploring how AI-driven assistants support their workflow, they peel back the curtain on the behind-the-scenes process. The conversation highlights how agentic AI could evolve and potentially shift industries, with real-world examples from JPMorgan Chase, Amazon, and Google’s DeepMind. They debate the limitations and ethical implications of AI taking on a more independent, creative role.

Key takeaways include:

1. Current AI tools enhance efficiency in research and structuring but heavily depend on human input.

2. Companies are leveraging agentic AI for impactful, controlled decision-making, yet still within human-set boundaries.

3. While AI shows potential for greater autonomy, it lacks the human ethics, intuition, and creative touch that make content meaningful.

4. The thought-provoking question: Would you tune in to a podcast made entirely by AI, or does the human element make all the difference?

Tune in for insights, debates, and an exclusive snippet showcasing AI-generated voice clones. Is the future of podcasting set to change forever?

Join us to explore and, as always, keep looking forward.

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References & Resources: ⁠⁠https://www.LookingForward.fm⁠⁠

Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward on:

• Spotify (⁠⁠https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY⁠⁠)⁠
• Apple Podcasts (⁠⁠https://podcasts.apple.com/us/podcast/looking-forward/id1762689529⁠⁠)
• Youtube⁠ (⁠⁠https://www.youtube.com/@LookingForward-fm⁠⁠)
• Or wherever else you get your podcasts.For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. ⁠⁠https://www.instagram.com/lookingforward.fm⁠⁠

-- An ⁠Ampersand Consulting⁠ production. ⁠⁠https://www.thinkampersand.com⁠

In this episode of Looking Forward, Alejandro and Jen dive into a powerful trend reshaping industries: the changing role of middle management. Once the backbone of corporate structure, middle management is now facing a crossroads due to tech advances, flatter hierarchies, and new approaches to team dynamics.

Tune in as we explore:

• The history and evolution of middle management, from the Industrial Revolution to today
• How companies like Amazon, Google, and Netflix are leveraging technology to streamline operations and reduce management layers
• The opportunities and risks associated with a leaner management structure, including impacts on employee engagement, mentorship, and decision-making

Whether you’re a manager, a leader, or someone adapting to today’s fast-evolving work environment, this episode offers valuable insights on navigating this shift.

Listen now to discover how you can thrive in a tech-driven, agile workplace.

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References & Resources: ⁠https://www.LookingForward.fm⁠

Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward on:

• Spotify (⁠https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY⁠)⁠
• Apple Podcasts (⁠https://podcasts.apple.com/us/podcast/looking-forward/id1762689529⁠)
• Youtube⁠ (⁠https://www.youtube.com/@LookingForward-fm⁠)
• Or wherever else you get your podcasts.For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. ⁠https://www.instagram.com/lookingforward.fm⁠

-- An ⁠Ampersand Consulting⁠ production. ⁠https://www.thinkampersand.com⁠

In this episode of Looking Forward, Alejandro Jagerman, CEO of Ampersand Consulting, and Jen, Director of Operations, discuss key strategies for planning 2025 amidst the noise of today's business landscape.

They explore three essential questions:

1. How to equip teams with the skills they need for the future
2. How AI can enhance creativity across all levels of an organization
3. How to synergize human expertise with AI to solve complex challenges.

Alejandro and Jen share practical insights on fostering a culture of AI literacy, breaking down silos, and embracing bold, innovative goals for the year ahead.

Whether you’re shaping your organization’s future or exploring AI’s potential, this episode provides valuable takeaways to help you thrive in 2025.

---

References & Resources:
https://www.LookingForward.fm

Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward on:

• Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠
• Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)
• Youtube⁠ (https://www.youtube.com/@LookingForward-fm)
• Or wherever else you get your podcasts.For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠.
  https://www.instagram.com/lookingforward.fm

--
An ⁠Ampersand Consulting⁠ production.
https://www.thinkampersand.com

In this episode of Looking Forward, Beth Hedger, Principal of Digital Innovation at Ampersand Consulting, dives into the concept of product maturity and why it’s essential for organizations navigating today’s fast-paced tech landscape.

Together with Jen and Alejandro, Beth discusses how product teams can stay nimble, embrace AI disruption, and prepare for the next wave of innovation. They break down key strategies to future-proof your organization, from enhancing team capabilities to optimizing processes for growth.

Whether you’re leading a product team or strategizing for the next big tech shift, this episode offers actionable insights to help you stay ahead.

Connect WIth Us On Linkedin:

⁠Beth Hedger⁠ | ⁠Jen Robinson⁠ | ⁠Alejandro Jaegerman⁠

References & Resources:

https://www.LookingForward.fm

🚀 Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:

Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠

Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

Or wherever else you get your podcasts.

For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

--

An ⁠Ampersand Consulting⁠ production.

https://www.thinkampersand.com

In this special episode of Looking Forward, Alejandro and Jen take a step back from the usual business tech topics to have an honest conversation about the realities of running a small consultancy in today’s economy. As Ampersand Consulting continues to face challenges in a post-pandemic world, they share candid insights into the highs and lows of their journey, including dealing with inflation, rising interest rates, and navigating the professional services industry.

They also explore how new technologies like generative AI are leveling the playing field for smaller firms, offering hope and a roadmap to compete against much larger organizations. With humor and heart, Alejandro and Jen dive deep into what it really means to “win” in the consulting world—and the impact they strive to leave on their clients.

If you’re a business leader, consultant, or entrepreneur, this episode will resonate as they unpack the real talk behind the headlines. Tune in for a refreshingly open conversation on how to stay resilient, optimistic, and grounded while navigating uncertainty.

Key Takeaways:

• The effect of inflation on the professional services industry and Ampersand’s approach to navigating it.

• Real talk about the post-pandemic shift in client expectations and consulting realities.

• The potential of generative AI to help smaller consultancies compete with industry giants.

• Personal reflections on the meaning of success, both for Ampersand and its clients.

References & Resources:

https://www.LookingForward.fm

🚀 Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:

Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠

Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

Or wherever else you get your podcasts.

For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

--

An ⁠Ampersand Consulting⁠ production.

https://www.thinkampersand.com

In this episode of Looking Forward, Doug, Principal D&A Consultant at Ampersand Consulting, breaks down the three types of AI adoption—Consumers, Integrators, and Creators—and shares how organizations can determine where they fit along the AI spectrum.

Alongside Jen and Alejandro, they explore real-world examples of AI integration, the evolution of generative AI, and the shifting landscape of tools like Salesforce.

Whether you're just starting to explore AI or are refining your existing strategy, this episode provides valuable insights to help you navigate the rapidly evolving world of artificial intelligence.

Connect WIth Us On Linkedin:

Douglas Smith | Jen Robinson | Alejandro Jaegerman

References & Resources:

https://www.LookingForward.fm

🚀 Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:

Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠

Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

Or wherever else you get your podcasts.

For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

--

An ⁠Ampersand Consulting⁠ production.

https://www.thinkampersand.com

Join Jen, Director of Operations at Ampersand Consulting, and Alejandro, CEO, as they dive into the critical question facing today’s leaders: How can you truly measure the ROI of your AI investments?

This episode of Looking Forward unpacks the tangible and strategic returns of AI across three focal areas—operational efficiency, revenue growth, and cost savings.

With insights from recent studies and real-world applications, discover how businesses can harness AI for not only immediate benefits but also long-term strategic gains.

Whether you’re looking to refine your AI strategy or just starting, this episode offers essential guidance on balancing immediate impacts with future potential.

References & Resources:

https://www.LookingForward.fm

🚀 Stay ahead of the curve with more candid conversations on tech, business, and leadership by following Looking Forward in:

Spotify (https://open.spotify.com/show/26hDayOakq9Skp5lwUX4OY)⁠

Apple Podcasts (https://podcasts.apple.com/us/podcast/looking-forward/id1762689529)

Youtube⁠ (https://www.youtube.com/@LookingForward-fm)

Or wherever else you get your podcasts.

For updates, behind-the-scenes content, and more, don’t forget to ⁠follow us on Instagram⁠. https://www.instagram.com/lookingforward.fm

--

An ⁠Ampersand Consulting⁠ production.

https://www.thinkampersand.com