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  • "TOM makes us more effective, faster and more transparent"

    "TOM makes us more effective, faster and more transparent"
    2025/08/27
    In the second part of our double episode of our MORE Podcast, I talk to Matthias Bühler, METRO's Customer & Sales Officer, about the introduction of the Target Operating Model (TOM) and the advantages of merging business and IT. He believes that real transformation can only be achieved through collaboration between people. We also explore how a standardised CRM tool could improve processes in the sales organisation and which routine tasks could be taken over by AI in the future.
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    31 分
  • "Partnership agreements ensure profitable customer relationships"

    "Partnership agreements ensure profitable customer relationships"
    2025/07/28
    For many restaurateurs and traders, METRO is a reliable partner for a successful business. The basis for a sustainably profitable relationship for both sides is fair prices and mutual benefits. In the first episode of our two-part series with Matthias Bühler, Customer & Sales Officer at METRO, you will learn how we standardise our pricing processes and achieve true price leadership with data-driven analysis. Matthias also explains how we ensure profitability ‘by design’ with individual partnership agreements with our customers.
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    32 分
  • "DISH customers create 10 per cent more value for METRO"

    "DISH customers create 10 per cent more value for METRO"
    2025/04/09
    “Sorry, no card payments accepted!” That's a sign that no restaurant guest is ever happy to see. In this episode, we reveal how the stress of paying with cash when visiting a restaurant could finally come to an end. In my very insightful conversation with Volker Gläser, CEO of METRO subsidiary DISH Digital Solutions, we discuss, among other things, the new DISH Pay Now. The mobile card reader offers restaurant guests and, above all, restaurateurs and traders a simple and cost-efficient solution for cashless payments. How digital innovations are revolutionising the restaurant industry and making it fit for the future, you will hear in this new and 100 percent analogue-free episode of MORE Podcast - Wholesale to the Max!
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    35 分
  • "There is great potential for growth in our FSD companies"

    "There is great potential for growth in our FSD companies"
    2025/03/12
    The METRO's highway to growth is called Food Service Distribution (FSD). In the past financial year, we have already stepped on the gas here and increased our delivery sales to almost €8 billion – that is already more than a quarter of METRO's total sales. But what is behind this success? In addition to METRO's own delivery service, specialised delivery services play a decisive role. These culinary experts serve specific customer segments – from fine dining to large-scale gastronomy – and are also on a growth path. In our new episode of our MORE Podcast, I talk to Julius Osthues, Vice President FSD Portfolio Management at METRO AG, and we take a closer look at these ‘specialists’ and their role in METRO's FSD strategy. What makes them so special? How do they differ? And what can each learn from the other? You can only find out here in the MORE Podcast!
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    36 分
  • "Each of us has a superpower to push our own brands"

    "Each of us has a superpower to push our own brands"
    2025/02/12
    METRO has declared 2025 the 'Year of Own Brand'. Everyone in the company is now called upon to activate their superpowers to further increase the sales share of METRO Chef, Aro, Sigma and Co. Want to know what it takes? Then follow me into the world of METRO's own brands in our latest episode of MORE Podcast. Together with Jens Bresler, responsible for own brand management at METRO since 2022, we will give you an understanding of our own brand strategy to achieve our sCore goals. Jens reveals how they not only help to differentiate the company, but also strengthen customer loyalty. He also gives us an exciting insight into the 'Year of Own Brand' campaign. And to wrap it up, Jens presents us with his Sound Souvenir, which activates his own extra powers. An episode like a superhero comic, full of great insights that you don't want to miss!
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    33 分
  • Insights from the METRO Leadership Summit

    Insights from the METRO Leadership Summit
    2025/01/15
    Welcome back to MORE Podcast! After a short break, we are back with a very special episode: We take you to the METRO Leadership Summit 2024, where our top leaders discussed the current status and latest developments of our sCore strategy. Experience our CEO Steffen Greubel reflecting on the past financial year and launching the ‘Year of the Own Brand’. Hear CFO Eric Riegger speak about our ambitious growth targets and the cost leadership that is needed to achieve them. And be inspired by COO Christiane Giesen and CCMO Guillaume Deruyter, who emphasise the importance of collaboration and team spirit and present the key priorities for the further implementation of sCore. Look forward to exciting insights, inspiring messages and, last but not least, my personal Sound Souvenir!
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    37 分
  • Tune in to learn MORE: New episodes coming soon

    Tune in to learn MORE: New episodes coming soon
    2025/01/06
    Welcome back to MORE Podcast – Wholesale to the Max, the podcast where you can find out everything you need to know about the implementation of our sCore strategy. I'm really excited to be talking about our growth strategy again soon with our great colleagues – from both a professional and personal perspective. New episodes will be dropping from mid-January, so make sure you're subscribed for exclusive insights from the latest Leadership Summit, updates on the 'Year of Own Brand', and many more interesting sCore topics. Stay tuned for the next episodes and I'm really looking forward to getting started with you again!
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    2 分
  • "Non-food differentiates us in the market"

    "Non-food differentiates us in the market"
    2024/06/19
    METRO's own brands are of crucial importance to us in achieving our sCore targets. For METRO's non-food assortment, they are set to become the growth driver par excellence. In this area, the sales share of our own brands is expected to grow to an incredible 70 percent by 2030! In the latest episode of MORE Podcast, I talk to Michael Ciesielski, Senior Vice President Non-food METRO AG and CEO of METRO Sourcing, about how we at METRO want to achieve this ambitious goal. He is convinced: "With our non-food assortment we differentiate ourselves from the competition for our customers". How important METRO's e-commerce business is in this context and how Michael brings our METRO Fundamentals to life in his daily work is what you will find out in this episode. Have fun listening!
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    35 分