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Whilst the legislation is likely different in jurisdictions across the world, the requirements to prevent harm to employees is universal. And when things do go wrong and an employee is injured, there is an onus on the employer to help the person recover and get back to their previous lifestyle as soon as possible - including their job role.

Sometimes it proves fairly challenging, and this is where my guest for this episode comes to the fore. Rocio Luna is a seasoned commercial insurance producer with a specialised focus on the construction and staffing industries.

At Insurax, Rocio leverages her vast experience in managing workers' compensation claims, particularly within the stringent regulatory landscapes of California, Arizona, Texas, Washington, Nevada, and New York. She is well-versed in dealing with high Experience Modification Rates (EMRs), helping businesses struggling with frequent workers' compensation claims, general liability, auto, and employment practices issues.

Rocio's approach is deeply rooted in risk management. She provides tailored risk management programs aimed at reducing premiums for businesses with 25 or more employees, primarily targeting contractors and staffing agencies. Her expertise in cumulative trauma claims and state-specific workers' compensation laws has led to significant cost savings for her clients.

Rocio is not just an insurance provider; she positions herself as a strategic partner, bridging the gap between employers, insurance carriers, and the often-misunderstood workers' compensation system.

Whilst the laws vary, the principles Rocio shares in this discussion can be applied in almost any setting.

Enjoy the episode!

Contact ABM Risk Partnership to optimise your risk management approach:

• email us: info@abmrisk.com.au
• Tweet us at @4RiskCme
• Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/

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You've probably heard of the concept of 'the power of the crowd' - in this episode of the Mastering Risk Management podcast, we hear about it being put to good use to battle the scourge of our online world - cyber criminals & state-sponsored hackers.

Our guest is Philippe Humeau, Founder and CEO of CrowdSec an open source, multiplayer firewall that analyses visitor behaviour and provides adapted responses to all kinds of attacks. With more than 250,000 installations across in excess of 180 countries clearly, it's an approach that works.

You'll hear about Philippe's extensive experience, from the time he got 'fired' from school, right through to his articulation of the complex, not complicated, problem that is cyber security.

Every organisation is exposed to this risk - should your business be part of the group effort to minimise the impact of this crime? I commend you to listen to the episode before you answer!

Contact ABM Risk Partnership to optimise your risk management approach:

• email us: info@abmrisk.com.au
• Tweet us at @4RiskCme
• Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/

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Are you game?

Then you'll want to listen to this latest episode of the Mastering Risk Management podcast as I chat with Dorota Wróbel , Chief R&D Officer at G2A, the world's largest marketplace for digital entertainment.

We talk about the threats and opportunities (i.e. risks) of running a global e-commerce platform - payments, 3rd party providers, innovative marketing, credibility & reliability of games providers and more.

This is a fascinating insight into the world of gaming from a supply side perspective - I learnt a lot, hope you enjoy the discussion too!

Contact ABM Risk Partnership to optimise your risk management approach:

• email us: info@abmrisk.com.au
• Tweet us at @4RiskCme
• Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/

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My guest for this episode is someone you want to have talked to before a major crisis, and if you haven't, hope she is there with you as it unfolds!

Stephanie Craig is the President of Kith.co, an organisation that provides strategic guidance and solutions for high-stakes issues and challenges faced by C-suite executives, high-profile organizations, and elected officials.

Stephanie shares her 20+ years' experience in strategic communications, media relations, government relations, and political campaigns, and has a proven track record of delivering positive outcomes and enhancing reputations in complex and dynamic environments.

With a mission to help her clients navigate the unique nexus between business, media, government, and the public, Stephanie empowers them with the tools and insights they need to achieve their goals and protect their image.

Her extensive background in designing and implementing effective and tailored communication strategies addresses the needs and expectations of diverse and demanding stakeholders. She is passionate about solving problems, resolving crises, and creating opportunities for growth and impact.

Check out Kith's website here and connect with Stephanie via LinkedIn here.

Enjoy the episode!

Contact ABM Risk Partnership to optimise your risk management approach:

• email us: info@abmrisk.com.au
• Tweet us at @4RiskCme
• Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/

Thanks for listening to the show and please keep your guest suggestions coming!

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Supply Chains are the lifeblood of modern organisations - and over time, we have increasingly come to rely on them to get the products (and services in this digital age) we need to continue doing business.

Additionally, customer expectations have soared in respect of what 'timely delivery' means.

In this discussion, Blake Tablak, CEO of Trax Technologies, shares his extensive experience of Supply Chains and how they can be optimised to be more effective, efficient and resilient. Blake and the Trax team support the world's leading supply chain participants understand and manage their costs and optimise transport logistics and planning.

This is a great discussion and one not to be missed - hope you enjoy!

Contact ABM Risk Partnership to optimise your risk management approach:

• email us: info@abmrisk.com.au
• Tweet us at @4RiskCme
• Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/

Thanks for listening to the show and please keep your guest suggestions coming!

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This episode of the Mastering Risk Management podcast features Terry Dussault, Founder of Yellowknife Consulting Services, based in the beautiful Huntington Beach area of Orange County, California.

Terry has worked on some fascinating projects (take a look at his website here) where he has guided project team members to safe outcomes using his decades of experience.

Safety is a core risk for all organisations so this discussion is a great reminder of the things that leaders need to think about when considering the health and well-being of their people.

I hope you enjoy the episode!

Contact ABM Risk Partnership to optimise your risk management approach:

• email us: info@abmrisk.com.au
• Tweet us at @4RiskCme
• Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/

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In this episode, Anthony reflects on the CrowdStrike incident that impacted millions of businesses and users across the globe.

He talks about what happened and what some of the key lessons that we can take away from the incident - including the importance of testing, ensuring backups are in place and working, clear, timely, and transparent communications and of course, the criticality of third-party risk management.

And lastly, what should organisations be thinking about in future to avoid a similar occurrence - Is our cloud strategy resilient, are our user devices fit for purpose / relevant to the operating environment, do we get the appropriate level of assurance from our service and hardware providers?

As we always say, never waste a crisis!

Contact ABM Risk Partnership to optimise your risk management approach:

• email us: info@abmrisk.com.au
• Tweet us at @4RiskCme
• Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/

Thanks for listening to the show and please keep your guest suggestions coming!

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Knowing who has access to your systems and that they have the right level of access is a key tenant of good cybersecurity hygiene. The challenge is that users forget their passwords or can't navigate the multifactor authentication (MFA) process - meaning a call to the Help Desk.

CEO of Nametag Inc, Aaron Painter talks to us about how organisations can save time, improve customer & employee satisfaction and enable the Help Desk to focus on key systems issues. The secret - utilising the technology we all have in our hands these days - our mobile phone!

Aaron talks us through the process (in plain English!) that Nametag has developed to make this time consuming and sometimes very frustrating verification task a thing of the past.

But don't take my word for it - have a look at their website and the demonstration videos - link is here.

This is a game changer for identity management - if your IT team are not listeners of the program, point them to this episode - they will thank you for it!

Contact ABM Risk Partnership to optimise your risk management approach:

• email us: info@abmrisk.com.au
• Tweet us at @4RiskCme
• Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/

Thanks for listening to the show and please keep your guest suggestions coming!