Onboarding is more than just a checklist. It’s the company’s chance to make a great first impression.

In our next Meaningful Moments podcast episode, our SVP of Recruiting and Caregiver Experience Sarah Anderson speaks to the importance of the onboarding experience.

Sarah shares, “We know onboarding is the first impression a caregiver has with us, so it is a very critical time that we have to engage them, ensuring they get a great start out of the gate.”

Listen to the full episode here.

Read Sarah’s latest blog here: https://www.helpathome.com/resources/focusing-on-the-applicant-experience-is-secret-to-success/

An increasingly digital world can be daunting, especially for people needing care in the home – but technology can be a bridge to better care for everyone.

“Our business is based on personal relationships, which is a critical component of clients’ health and well-being. We view a successful technology strategy as one that streamlines the administrative process so our teams can focus on how best to take care of their clients, which leads to happier and healthier clients,” said Help at Home’s CISO Chris Lockery.

Listen to Chris’ insights on Help at Home’s tech-forward strategy to continue advancing the home care industry.

According to the CDC, Health equity is the state in which everyone has a fair and just opportunity to attain their highest level of health. We’re working toward industry-leading approaches to ensure that we’re always focused on health-equity forward home care solutions. As we connect home care to health care, we’re developing programs and services that meet and respond to our client’s SDoH needs.

In this episode of our Meaningful Moments podcast series, Chief Clinical Officer Marianne Longo discusses how we’re practicing health equity at scale through Care Coordination.

“Health disparities really hit the headlines during the pandemic. In reaction, the Whitehouse published a playbook to address SDoH,” said Marianne. “Despite what you might think, clinical care only accounts for about 20% of health outcomes. The remaining 80% is influenced by SDoH. Identifying and addressing them is top of mind for everyone in health care today including Help at Home.”

The vision and innovation behind Care Coordination began with our orientation, our expertise and our presence in the home. “We serve nearly 70K clients every day and we spend 70M hours in homes annually caring for medically complex, vulnerable and underserved populations. Our program wraps a clinical care team around our caregiver and our client to positively impact quality outcomes for our clients," said Julie McCarter, Care Coordination President.

Here more from Julie in her latest Meaningful Moments podcast episode. Follow us for more podcast episodes to learn more about how we are connecting home care to health care.

Expectations for hiring and onboarding have permanently changed. Sarah Anderson, senior vice president for caregiving recruitment, says that the application process is a company’s first chance to make an impression on the workers that will build its future.

In this podcast, Sarah explains how Help at Home has significantly improved its hiring process - ensuring that we can provide clients with the compassionate and capable caregivers they need.