Running a family business can be both rewarding and challenging. In this episode, Mark Williams sits down with the Battaglia family - Joseph, Joey, and Nicky - to explore the unique dynamics of their multi-generational insurance enterprise. The Battaglias candidly discuss the ups and downs of working so closely with loved ones. They share how they navigate strong-willed personalities, occasional disagreements, and the blurred lines between personal and professional roles. Yet, they also reveal the deep trust, collaboration, and unwavering dedication that comes from building a business alongside family. From learning the ropes as teenagers to now leading the company together, the Battaglias offer a glimpse into the realities of a true family operation. Listeners will gain insights on fostering an inclusive culture, setting ambitious goals, and finding the balance between family and work. Ultimately, this episode showcases how embracing the dynamics of a family business can lead to remarkable success.

Website: ⁠Mark Williams
Social: ⁠LinkedIn
Check out Mark's Book: ⁠Lead, Don't Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values
Speaking Engagements: ⁠Book Mark

In today's business world, it’s tempting to overlook toxic behaviors in high performers. But culture expert Pam Nemec explains that a strong company culture is key to long-term success and sometimes letting go of a "star" is necessary. Pam shares her insights on balancing individual performance with organizational culture, drawing from her own experience with a toxic high performer. This episode challenges you to rethink what drives success and how to foster an environment where employees thrive.

Website: ⁠Mark Williams
Social: ⁠LinkedIn
Check out Mark's Book: ⁠Lead, Don't Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values
Speaking Engagements: ⁠Book Mark

In today's episode, we explore the power of failure and how it can be a catalyst for growth and success. Join host Mark Williams and guest Nicole Benson as they delve into the importance of creating a psychologically safe environment where employees feel empowered to take risks and learn from their mistakes. Discover strategies for motivating teams and boosting morale, even when resources are limited. Embrace the power of "failing forward" and unlock the full potential of your team.

Website: ⁠Mark Williams
Social: ⁠LinkedIn
Check out Mark's Book: ⁠Lead, Don't Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values
Speaking Engagements: ⁠Book Mark

In this episode, Mark Williams and leadership expert Tom Collins explore the science behind effective leadership. Tom shares research-backed insights on the key differences between management and leadership, emphasizing that true leadership involves influencing others to achieve mutual goals. He outlines the four critical components of leadership - character, competence, caring, and communication - and explains how these skills can be developed. The discussion covers strategies for fostering a culture of shared leadership, empowering all employees, and redefining success for leaders beyond just metrics. Listeners will gain a framework for becoming more impactful and influential leaders.

Website: ⁠Mark Williams
Social: ⁠LinkedIn
Check out Mark's Book: ⁠Lead, Don't Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values
Speaking Engagements: ⁠Book Mark

In this episode, I sit down with Rick Kisser, the president of a small, family-owned brokerage firm, to discuss his fascinating journey from mechanical engineer to family business leader. Rick candidly shares the challenges of balancing work and personal life within a family enterprise, emphasizing the importance of setting clear boundaries and maintaining separation between the two. He offers valuable advice for others entering a family business, highlighting the need for respect, open communication, and conscious work-life balance.

Website: ⁠Mark Williams
Social: ⁠LinkedIn
Check out Mark's Book: ⁠Lead, Don't Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values
Speaking Engagements: ⁠Book Mark

This episode of the "Balance, Not Burnout" podcast features an interview with Drew Harden, the CEO and founder of the digital marketing agency Blue Compass. Drew discusses how he founded the company in part to create a positive workplace culture where all employees can thrive. He shares his experiences with a previous "toxic" work culture and how he has worked to make Mondays feel like Fridays at Blue Compass through initiatives like individualized employee appreciation. Drew also talks about the importance of open communication, delegating tasks, and finding a healthy work-life balance as a leader. Overall, the episode provides insights into building a strong company culture focused on employee well-being and satisfaction.

Website: ⁠Mark Williams
Social: ⁠LinkedIn
Check out Mark's Book: ⁠Lead, Don't Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values
Speaking Engagements: ⁠Book Mark

In this episode, Andrew Loos, owner of Heartland Cremation and Burial Society joins me. Loos shares his journey into the funeral business, starting the family-owned enterprise at 24. Listeners will gain insights into the challenges of running a 24/7 operation, balancing work and personal life, advice for new entrepreneurs, emphasizing mentorship, strategic spending and navigating industry consolidation.

Website: ⁠Mark Williams
Social: ⁠LinkedIn
Check out Mark's Book: ⁠Lead, Don't Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values
Speaking Engagements: ⁠Book Mark

Website: ⁠Mark Williams
Social: ⁠LinkedIn
Check out Mark's Book: ⁠Lead, Don't Manage: 12 Lessons in Creating a Leadership Culture Based on Core Values
Speaking Engagements: ⁠Book Mark