In this episode Geoff and ER doctor and author Dr. Tamara Beckford discuss one of healthcare’s toughest challenges: burnout. With over 15 years in high-pressure emergency medicine, Dr. Beckford shares how balancing the science of treatment with the art of true human connection can revive purpose for both doctors and patients.

Dr. Tamara Beckford is a board-certified emergency medicine physician, best-selling author, speaker, and CEO of UR Caring Docs. She helps high-achieving women overcome burnout and restore peace, joy, and meaning to their lives.

Additional Resources:

www.mo-mentsofexperience.com
Follow PeopleForward Network on LinkedIn
Learn more about PeopleForward Network
Connect with Dr. Beckford on LinkedIn

Key Takeaways:

• Understanding Burnout’s Gradual Impact: Burnout develops subtly and gradually; by the time it’s noticeable, it has often deeply impacted one’s personal and professional life.
• The Art and Science of Medicine: Medicine requires balancing analytical and human aspects. Healing goes beyond physical symptoms, often involving connection and understanding.
• Patient-Centric Compassion: Effective patient care involves both medical knowledge and the ability to truly listen, which can lead to better outcomes and reduce the need for repeat visits.

Ever feel like navigating healthcare is harder than the illness itself?

Meet Claudia Cometa: clinical pharmacist turned fierce patient advocate, and she’s on a mission to make healthcare less confusing and more human.

In this episode, Claudia speaks with Geoff about her deeply personal story of how caring for her father’s illness made her realize just how broken the system really is.

If you’ve ever felt lost, frustrated, or downright defeated by the healthcare system (or know someone who has), this episode is for you.

Additional Resources:

www.mo-mentsofexperience.com
Follow PeopleForward Network on LinkedIn
Learn more about PeopleForward Network
Connect with Claudia Cometa on LinkedIn
Visit Peace Advocacy Group Patient
Empower Thyself! by Claudia Cometa, PharmD

Key Takeaways:

• Patient Advocacy is Crucial: Claudia highlights the necessity of patient advocates in a healthcare system that often overwhelms even the most knowledgeable.
• Healthcare Needs Simplicity and Empathy: The current healthcare system has grown too complex, and both patients and professionals are struggling with it. Human connection and simplicity should be the focus.
• Permission to Question the System: Patients need to give themselves permission to seek second opinions and demand better care.

In this episode, Geoffrey hosts Stephanie S. Abbott—a healthcare executive, cancer survivor, and champion of human connection.

Stephanie’s experience navigating the healthcare system as both a patient and leader revealed a powerful truth: human connection is at the heart of healing.

Discover the vital link between employee experience and patient outcomes, and how supporting healthcare teams can lead to life-changing care.

This episode is a candid, inspiring look at resilience, purpose, and what it means to truly care for others—whether you're leading a team or receiving care yourself.

Additional Resources:

Connect with Stephanie Abbott on LinkedIn
Buried or Planted by Stephanie S. Abbott
www.mo-mentsofexperience.com
Follow PeopleForward Network on LinkedIn
Learn more about PeopleForward Network

Key Takeaways:

• Turning Pain into Purpose: Stephanie shared how her cancer diagnosis became the catalyst for her mission to improve healthcare through empathy and connection.
• The Intersection of Employee and Patient Experience: Healthcare systems must prioritize employee well-being to enhance patient care, as the two are deeply interconnected.
• The Power of Words in Healthcare: The right words can provide hope or strip it away. Human connection and empathy are crucial in every interaction, from physicians to support staff.