Concerning quality measures in healthcare organizations, a common complaint is, “I've got so many people looking over my shoulder, pulling our data in, ranking me, rating me, everything else, and there is no way I can keep track of literally the hundreds of metrics for which we’re accountable.”

On this episode of our award-winning podcast, Dr. Tomas Villanueva welcomes back a leading quality expert to discuss how organizations can approach quality metrics today – what metrics to choose and how to apply them.

Moderator: Tomas Villanueva, DO, MBA, FACPE, SFHM Senior Principal, Performance Improvement Consulting Vizient

Guest: Rick May, MD Senior Principal, Consulting Solutions Vizient

Show Notes:

[01:49] Why measuring quality is crucial

[02:17] If you do quality well, financial success follows

[02:57] Quality attracts staff

[03:46] Has quality improved overall in healthcare?

[04:42] Choosing the right metrics – 500 metrics exist overall

[05:58] Mishmash in timing of measures – complex and “all over the map”

[08:03] Realistic rate of improvement (hint: it’s not 10%!)

[08:53] Impact of under-capturing documentation

Links | Resources:

To contact Modern Practice: modernpracticepodcast@vizientinc.com

Dr. May’s email: rick.may@vizientinc.com

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This episode of the award-winning podcast examines the importance of risk adjustment. Dr. Tomas Villanueva leads the discussion on the impact of this crucial aspect of documentation that can affect hospital outcomes.

Moderator:

Tomas Villanueva, DO, MBA, FACPE, SFHM

Senior Principal, Clinical Operations and Quality

Vizient

Guest:

Erica Braun, MS, RN, CCDS

Senior Consulting Director, Clinical Documentation Improvement

Vizient

Show Notes:

[01:29] Defining risk adjustment – maintaining an apples to apples comparison

[02:41] Capturing comorbid conditions to the highest level of specificity

[04:08] Capturing the low-hanging fruit

[05:47] Case mix index issues

[07:44] Severity of illness and risk of mortality

[08:52] Addressing query fatigue

Resources:

To contact Modern Practice: modernpracticepodcast@vizientinc.com

Erica Braun’s email: erica.braun@vizientinc.com

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Screening for colorectal cancer (CRC) has seen a lot of innovations, but there is still the conventional gold standard. On this episode of our award-winning podcast, Dr. Tomas Villanueva welcomes Dr. Aziz Aadam to discuss the need for early colorectal cancer (CRC) detection, and the options available to patients.

Moderator:

Tomas Villanueva, DO, MBA, FACPE, SFHM

Senior Principal, Clinical Operations and Quality

Vizient

Guest:

Abdul Aziz Aadam, MD

Interventional Gastroenterologist

Director, Interventional Endoscopy

Medical Director, International Patient Services

Northwestern Medicine

Show Notes:

[01:05] CRC screening options

[02:40] Colonoscopy advantages and disadvantages

[03:35] Virtual colonoscopies

[04:14] Artificial intelligence enhancement

[04:54] Improvements in the future

[07:10] No tests are foolproof

[07:50] Need to improve access

Resources:

To contact Modern Practice: modernpracticepodcast@vizientinc.com

Dr. Aadam’s email: abdul.aadam@northwestern.edu

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