エピソード

  • Episode 91: Moving Matters with Ed Katz of International Office Moving Institute
    2024/10/24
    In this episode, Ed Katz (Reverend), of International Office Moving Institute (IOMI), discusses how he began within the industry nearly 50 years ago, starting at the very bottom as a mover/helper (porter) before starting his own company Peachtree Movers in 1976 based in Atlanta. Ed sold Peachtree Movers in 2000, and in that 24-year period Peachtree Movers completed nearly 50,000 local office moves. During Ed’s time at Peachtree Movers, he created several inventions, the Space Gobbler being one, an inflatable device that filled the available space within desk drawers, and the Spider Crane being another, a hoist that allowed wide lateral file cabinets to be moved without the need to remove the contents. Today Ed teaches (and preaches) his 3-day office moving seminar, which if you don’t catch in person, you can now watch online. One of Ed’s challenges within the industry is trying to get people to think outside of the box to differentiate themselves from the marketplace. The one thing Ed would like to change from his moving past is to have taken the kind of training Ed provides the industry today, as he had no industry mentor to learn from so everything was self-taught from the school of hard knocks. Ed’s highpoint of being within the industry was going out on moves and listening to the customer reactions and seeing the appreciation for making the service more user friendly. The one thing Ed would like to change within the industry is to ensure that new contractor businesses (those that never render the actual service) are certified. The advice Ed would give himself just starting out within the industry again is get training, differentiate himself, listen to the customer and focus on one specific sector. In the next 5 years god willing Ed will not be room temperature, but continues to see himself advising, coaching, consulting and teaching. Industry wise, Ed see’s people returning to the office and therefore a higher demand for commercial moves as current empty buildings begin to fill again. Outside of the industry Ed spends an hour a day at the gym, but Ed just loves to coach, train, teach and consult as business is his hobby. And as always, we end Moving Matters with a funny moving story, regarding a trip to the can. Enjoy! Links to IOMI: * Website (https://officemoves.com/) * LinkedIn (https://www.linkedin.com/in/ed-katz-63b14910/) * Facebook (https://www.facebook.com/International.Office.Moving.Institute.IOMI) * Twitter (https://twitter.com/EdKatz2) Special Guest: Ed Katz.
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    1 時間 22 分
  • Episode 90: Moving Matters with Jacob Dolan of Reason Global
    2024/10/10
    In episode 90, Jacob Dolan, Business Development Executive of Reason Global, a second-generation mover, discusses how he began within the industry at the tender age of 14, working in his father’s company, Greens Removals in Suffolk. Not only has Jacob worked in the family business, but he has also worked for Pickford’s (in their Anglo Pacific office) and Crown Relocations. Today, Jacob works for Reason Global, specialist insurance brokers within the Moving & Storing industry. Jacob’s biggest challenge was being the boss’s son when he was younger where he had to work harder, faster, longer, than anyone else in order to gain respect from staff members. Jacob’s current challenge is combining his moving knowledge with insurance. Jacob is reluctant to look back and change anything from his moving past, but if he had to it would be to have remained in the family business longer, to have obtained his HGV driving licence, and to have got involved with BAR and YMG (Young Movers Group) earlier. Jacob has two highpoints of being within the industry, the first being at Reason Global, and the second running the London Sales Centre for Crown Relocations at the age of 25. The one thing Jacob would like to change within the industry, apart from perception (as many previous guests have stated), is the balance of technology with in-person meetings. The advice Jacob would give himself just starting out within the industry again is that everyone you meet can teach you something, so listen and learn from others. In the next 5 years Jacob sees himself still at Reason Global and attending as many industry events as he can. Industry wise, Jacob sees a continual trend in smaller shipments, and a rise in the use of smaller vehicles, such as lo-loaders. Outside of the industry Jacob enjoys chasing around after his young family, playing rugby, golf, and live sport in general, whether watching or playing. And as always, we end Moving Matters with a funny moving story, regarding a swimming pool, some absurd outfits and some quite surprised homeowners. Enjoy! Links to Reason Global: * Website (https://www.reason-global.com/) Special Guest: Jacob Dolan.
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    35 分
  • Episode 89: Moving Matters with Mark Brett of Anglo French
    2024/09/26
    In this episode, Mark Brett, Owner of Anglo French, discusses how he began within the industry nearly 40 years ago, after being brought up around trucks due to his father’s haulage business. Mark’s father’s haulage business branched into removals, firstly providing local moves in Kent and then progressed to specialising in Spain, forming Anglo Spanish where Mark learned his removals trade. During Thatcherism, moves to Spain dried up and coupled with his father’s health, Anglo Spanish closed. After a short spell (5 years) of owning and running a fishing tackle shop (his boyhood dream), Mark sold up, bought his first truck, and returned to removals, forming Anglo French (approximately November 1998), which specialised solely in France, where Mark even relocated himself too, for 5 years. Mark’s biggest challenge has been staff and finds that the younger generation are insecure. Mark would like to change two things from his moving past, being braver at times (should have brought his own warehouse), and to have spent more time enjoying some of the fantastic places he’s delivered too. Mark’s highpoint of being within the industry is getting Anglo French (starting from nothing) to where it is today. The one thing Mark would like to change within the industry is regulation, and does see it being part of our industry, but is still a long way off. The advice Mark would give himself just starting out within the industry again is not to change the path he’s been down. In the next 5 years, or sooner rather than later, Mark sees himself out of the industry as his exit plan comes to fruition. Industry wise, Mark sees a lack of experienced drivers and porters coming through being a concern, domination from the larger nationwide companies as they continue to purchase established family businesses, and key exchange will only improve as the current system cannot continue. Outside of the industry Mark enjoys his carp fishing, and even competes in the British Carp Angling Championship. Mark also enjoys watching his beloved Liverpool FC and helps out with coaching at grass-route level for his daughter’s team. And as always, we end Moving Matters with a funny moving story, but not just one, three! Enjoy! Links to Anglo French: * Website (https://www.anglofrenchremovals.co.uk/) * Facebook (https://www.facebook.com/anglofrenchremovals) * Twitter (https://x.com/AFrenchRemovals) Special Guest: Mark Brett.
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    1 時間 19 分
  • Episode 88: Moving Matters with Larry Kruger of Customized Moving
    2024/09/12
    In this episode, Larry Kruger of Customized Moving, discusses how he began within the industry close to 45 years ago where he has spent all of those years in sales. Customized Moving is Larry’s consulting business which he started in 2023 and is based in Ottawa, Ontario, Canada. Customized Moving provides consumer, corporate, and moving industry services. Larry also provides an online sales training course and has written the book on moving, called “Relocating – A Handbook for Moving Long-Distance” which is primarily aimed at the consumer. Larry’s biggest challenge was to find and develop business, for 20+ years all of Larry’s calls were outgoing! Getting in front of clients is the challenge now as the entire sales cycle has shrunk, with the sales funnel shortened. Larry wouldn’t change anything from his moving past, even though he has lost some big accounts he has always found that as one door closes another door opens. Larry’s highpoint of being within the industry is sales, and therefore develop customers, which regardless of the size of the move, whether it be a multi-million-dollar account, or a small local move, still to this day gives Larry that hit of adrenaline and excitement. The one thing Larry would like to change within the industry is to bring back professional consultative sales. The advice Larry would give himself just starting out within the industry again is to hold the course as you will go through trials and tribulations, keep your integrity, and always build your own brand. In the next 5 years Larry sees himself continuing on within this wonderful industry for as long as he can. Industry wise, Larry sees the industry changing dramatically on the sales end of things, especially the corporate side of the industry. Outside of the industry Larry enjoys renovating his wife’s old house in Quebec, playing golf, and traveling. And as always, we end Moving Matters with a funny moving story, regarding a corporate contract with a major bank. Enjoy! Links to Customized Moving: * Website (https://customizedmoving.com/) * LinkedIn (https://www.linkedin.com/in/larry-kruger-6929aa/) * Sales Training Course (https://customizedmoving.teachable.com/p/home) * Book (https://a.co/d/7KStmdB) Special Guest: Larry Kruger.
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    1 時間
  • Episode 87: Moving Matters with Aubrey McCarthy of AMC Removals & Storage
    2024/08/22
    In this episode, Aubrey McCarthy, Managing Director of AMC Removals, discusses how he began within the industry at the tender age of 16, to fund himself while still in education, by advertising that he could move stuff for people locally. 3 x master’s & 1 x degree later, Aubrey remains within the moving industry and still hasn’t found a proper job! AMC Removals is based in Dublin but also has an office in San Miguel, Spain. AMC Removals covers all of Ireland and has 3 road-trains in Europe on a weekly basis, and also run 3 x 18 tonne drop bodies, 7/8 x low loaders and 2 x Pantechnicons. AMC Removals offer both containerised storage (approximately 1,000) and self-storage. Aubrey has faced two challenges, firstly, finding that the moving industry is a closed shop, where newcomers are viewed suspiciously, and he can totally understand why, and secondly, it was very difficult to get good staff, so he now has policies and schemes in place to attract and assist them. The one thing Aubrey would like to change from his moving past was to send his late father to industry related conferences where, as a playboy, he would have entertained and put AMC Removals on the map. Aubrey’s highpoint of being within the industry is growing the business organically and becoming a high-end quality mover, where Aubrey has moved the likes of Lord Andrew Lloyd-Webber, and more recently undertaken a move which cost half a million!!! The one thing Aubrey would like to change within the industry is having the industry as a whole wake-up to IT, and re-educate the crews, and even agents, to be more IT friendly. The advice Aubrey would give himself just starting out within the industry again is that the raw materials to your business are your trucks, but the key raw materials are your staff, and you have to treat them as your greatest asset, as well as listen to them too. In the next 5 years Aubrey sees himself as Auctioneer once again for the annual BAR Conference, and opening a wing in his detox centre for attendees! 😊 Industry wise, Aubrey sees huge changes, with IT playing a very important role, and reducing volumes, especially with furniture becoming more and more disposable. Outside of the industry Aubrey has a huge impact on people’s lives. Thanks to being within the moving industry Aubrey ensures 500 homeless people are fed daily in Dublin, has over 200 people in social housing, and has 7 centres for helping people. In 2023 Aubrey was awarded the Trinity College Alumni Award for his contribution towards social impact, and this year was awarded the Red Cross Humanitarian of the Year, as well as the prestigious Lifetime Membership Award by the Royal Dublin Society! And as always, we end Moving Matters with a funny moving story, regarding Ireland’s Strictly Come Dancing. Enjoy! Links to AMC Removals & Storage: * Website (https://www.amcremovals.ie/) * Facebook (https://www.facebook.com/amcremovals/) * Twitter (https://twitter.com/amcremovalsire) * YouTube (https://www.youtube.com/channel/UCF46NJynUaVaKbReysVvUVg) Special Guest: Aubrey McCarthy.
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    40 分
  • Episode 86: Moving Matters with Steve Sole
    2024/08/08
    In this episode, Steve Sole discusses how he began within the industry just over 20 years ago, where he used to run his own business, Nice Man Big Van, in Brighton, which started from owning a luton van to carry his helium balloon, which he used for aerial photography, something he discovered during his solo travels early on in life. Steve ran Nice Man Big Van for 16 years, before reluctantly giving it up in 2019 due to ill health, caused by stress. Today, Steve works part-time for Global Immigration Relocation Moving Spain, based in Madrid, where he is helping with networking their business and social media presence. One of Steve’s challenges was trying to recruit reliable and trustworthy people. Steve would like to change two things from his moving past, firstly, to have learned more about the HR side of the business, and secondly, to reach out more to help being offered (and to even ask for help) from individuals today. Steve’s highpoints of being within the industry are achieving just under 900 verified Checkatrade reviews for Nice Man Big Van, as well as some of the people he got to move. The main thing Steve would like to change within the industry is the key exchange, but also dealing with unreliable porters. The advice Steve would give himself just starting out within the industry again is to vet staff better, and to remain at a small and manageable size. In the next 5 years Steve hopes to see his website, worldwideporters.com take off and be turned into an app. Industry wise, Steve sees automation taking over in the forms of AI, robots and driverless vehicles. Outside of the industry Steve enjoys cycling, but sold his bicycle before he relocated to Madrid, but he did keep and take his conga drums and electronic drumkit which he plays. Steve also enjoys magnet fishing with his wife. And as always, we end Moving Matters with some funny moving stories, of a sexual nature. Enjoy! Links: * Linkedin - Steve Sole (https://www.linkedin.com/in/steve-sole-72a1951a4/) * Linkedin - Global Relocation (https://www.linkedin.com/company/global-immigration-relocation-moving-madrid-spain) * Facebook - Worldwide Porters (http://www.facebook.com/worldwideporters) Special Guest: Steve Sole.
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    59 分
  • Episode 85: Moving Matters Special - In Conversation With
    2024/05/16
    In this special episode of 'In Conversation With', I bring back three previous podcast guests to chat about a topic of their choice. John Burridge of Richardson Moving & Storage, discusses Wages. Richard Webster of Tonks Removals, discusses Costings. Tommy McNee of Guardian Moving & Storage, discusses Sales & Marketing. And I throw in my own topic for discussion at the end, Associations. Enjoy! Links to previous podcast episodes: * John Burridge (https://www.movingmatterspodcast.co.uk/29) * Tommy McNee (https://www.movingmatterspodcast.co.uk/54) * Richard Webster (https://www.movingmatterspodcast.co.uk/21) Special Guests: John Burridge, Richard Webster, and Tommy McNee.
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    1 時間 22 分
  • Episode 84: Moving Matters with Jason Hayes of D. Durrant Removals & Storage
    2024/05/09
    In this episode, third-generation remover, Jason Hayes, Owner of D. Durrant Removals & Storage discusses how he began within the industry working Saturdays for the family business at the age of 13, and his first real memory of an overnighter was a removal with his father to Dundee, at the tender age of 6! D. Durrant Removals & Storage was purchased by Jason in 2001, and together with his brother (Wayne) they also purchased their uncle’s company, Turners Removals 3 years ago. D. Durrant Removals & Storage are 95% domestic removals, with a full-time team of 15, running a variety of vehicles (but none more than 12 tonne these days), and house 400 containers across 3 warehouses. Jason believes he’s been quite lucky over the years but one of his challenges was (and still is) trying to find that work/lifestyle balance. Jason would like to change two things from his moving past, firstly, to have spent more time working on the business rather than in it, and secondly, to have invested into buying property rather than renting. Jason’s highpoint of being within the industry is buying Turners Removals, not only because it was in the family before Jason was born, but he managed to secure the future of the company and gets to work alongside his brother. The one thing Jason would like to change within the industry is that the average man on the street knew about the BAR (British Association of Removers) and it was therefore more recognised by the general public. The advice Jason would give himself just starting out within the industry again is not to be so trusting and gullible, and to step back sometimes and take everything at face value. In the next 5 years Jason would like to go part time and into semi-retirement (well in 3 years actually at the age of 55). Industry wise, Jason does believe that the BAR will get on top of the key release issue our industry is constantly plagued by. Outside of the industry Jason has many a hobby, mainly around sports. Jason has 3 season tickets and can therefore often be found at football matches, he goes competition fishing with his brother and father, he has shares in a couple of greyhounds, and when time does permit, he can be found, military style, on the golf course. And as always, we end Moving Matters with a funny moving story regarding Christmas. Enjoy! Links to D Durrant Removals & Storage: * Website (https://durrantremovals.com/) * Facebook (https://www.facebook.com/removalshorsham) * Instagram (https://www.instagram.com/ddurrantmoves/) To support Jason and sponsor him aforementioned cycle journey from Munich to Pisa, raising funds for the RBA (https://rba-charity.org/) (Removers Benevolent Association) please click here (https://www.justgiving.com/page/jason-hayes-1713951654202) to make a donation that will make a real difference to those in our wonderful industry. Special Guest: Jason Hayes.
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    40 分