As the founder of NDIS Black Belt, Amy brings her straight-talking insight to one of the biggest challenges in the disability space right now: How collaboration is dying under the weight of scarcity.

In this episode, we unpack:
🧠 Why some providers are getting cutthroat
🤝 How internal silos kill collaboration
💥 The truth about 3% margins, burnt-out BDMs, and disappearing values
⚔️ What it really means to be “dangerously good” in today’s NDIS
💬 The leadership challenge no one wants to talk about

If you’ve been feeling the squeeze or wondering how to stay people-first when the system feels broken—this is the episode you need.

👉 Get ready for real talk, real strategies, and a whole lot of honesty.
#NDIS #Leadership #DisabilityServices #NDISBusiness #NDISProviders #AmyGray #NDISBlackBelt

Michael sits down with the one and only James Loveday, a creative genius when it comes to NDIS marketing strategy. If you've ever struggled to stand out as a provider, this episode is full of real, practical, outside-the-box marketing ideas that actually work – and most of them are incredibly low-cost. Tote bags at op shops, transparent coffee cups for sensory support, olive oil instead of wine, adaptive recipe books featuring participants – James has done it all.

In this episode, you'll learn why traditional approaches fall flat, and how clever branding and community insight can help build a business that people talk about for all the right reasons. Whether you're a new provider or a larger org looking for cut-through ideas, James will inspire you to think differently, act boldly, and bring your brand to life.

You won't find this kind of thinking anywhere else. James is one of a kind – and this chat proves it.

In this episode, Michael chats with Gregg Chadwick—strategic marketer and founder of Chadwick Digital—about how NDIS providers can stop blending in and start standing out. They talk about why so many businesses look “vanilla” in 2025, what new and mid-sized providers can do to build real trust without relying on Google or Facebook ads, and how attraction-based marketing can be a better option for growing your client base. Gregg shares honest insights from building hundreds of provider websites and explains why the process—not a silver bullet—is the real shortcut. They cover how to create events that connect with the right participants, the importance of knowing your niche, and why building a community matters more than ever. If you're serious about building a people-focused, sustainable NDIS business, this episode is packed with straight-talking advice that actually works.